VP Sales Segment Leader

VP Sales Segment Leader

SMTC Corporation was founded in 1985. SMTC is a mid-size provider of end-to-end electronics manufacturing services (EMS) including PCBA production, systems integration and comprehensive testing services, enclosure fabrication, as well as product design, sustaining engineering and supply chain management services. SMTC has facilities in the United States, Mexico, China and Canada. Services extend over the entire electronic product life cycle from the development and introduction of new products through to the growth, maturity and end-of-life phases.

Summary:

The Segment Leader is responsible for driving new customer development, within a defined market segment (Aerospace & Defense, Power & Smart Infrastructure, Cloud & Advanced Computing, Medical & Life Sciences, and/or Robotics and Autonomous). This role serves as business development of new customers in alignment with corporate leadership, ensuring segment strategies translate into sustainable revenue growth and margin expansion. The Segment Leader will lead business development while collaborating with GMs and influence the commercial roadmap for SMTC.

Essential Functions:

• Define and execute a multi-year growth strategy for the assigned market segment, aligned with corporate objectives.
• Identify and pursue new business opportunities that enhance SMTC's market share and profitability.
• Partner with GMs and functional leaders to ensure capacity, cost, and capability readiness to support customer growth.
• Develop deep understanding of market trends, competitive dynamics, and technologies affecting the segment.
• Build and connect with senior-level relationships with key customers, serving as a trusted strategic partner.
• Lead strategic business reviews and ensure customer expectations are met through cross-functional coordination.
• Own segment-level bookings, revenue, margin, and pipeline.
• Maintain KPIs for revenue growth and forecast.
• Partner with Finance and Operations to optimize pricing, cost structures, and commercial terms.
• Ensure compliance with company policies, export controls, ethical standards, and customer contractual requirements.
• Maintain accurate CRM and pipeline data to support executive reporting and forecasting.
• Foster a culture of accountability, performance, and collaboration across sites and functions.
• Represent the segment within corporate commercial leadership forums and budget planning processes.
• Mentor and develop emerging commercial talent aligned with SMTC's leadership competencies and values.
• Provide leadership to account teams, business development representatives, and program management staff where needed.

Competencies:

• Strategic and analytical thinker with strong business acumen.
• Proven ability to lead through influence and collaborate across functions.
• Excellent communication, negotiation, and executive presentation skills.
• Demonstrated ability to manage complexity, ambiguity, and organizational change.
• High ethical standards and sound judgment under pressure.
• Customer Centric: Anticipates customer needs and builds long-term trust.
• Results Driven: Sets clear goals, measures impact and drives accountability.
• Collaborative: Builds alignment across regions, functions, and teams.
• Innovative: Promotes creative solutions that drive competitive advantage.
• Integrity & Courage: Acts with transparency and takes decisive action when needed.

Qualifications:

• Education: Bachelor's degree in Business Administration, Supply Chain or related field (MBA preferred).
• Certifications: N/A
• Experience:
  • Minimum 12+ years of progressive experience in sales, business development, or program leadership within the electronics manufacturing (EMS) industry.
  • Demonstrated success managing multi-site or regional customer portfolios exceeding $100M+ annual revenue.
  • Strong understanding of operational processes, costing models, and customer engagement strategies in EMS environments.

Physical Requirements:

• Occasionally lift, carry, push, or pull items up to 15 pounds
• Sit for extended periods while working at a computer
• Communicate effectively, verbally and in writing, with internal and external stakeholders.
• Operate standard office equipment, including computers, telephones, and video conferencing tools.
• Travel domestically and internationally as required to customer locations, SMTC facilities, and industry events.
• Ability to move throughout office and manufacturing environments, which may include exposure to noise, temperature variations, and standard industrial conditions.
• Travel domestically and internationally as required to customer locations, SMTC facilities, and industry events

Mental Requirements:

• Apply analytical reasoning and sound judgment to evaluate complex business, financial, and operational information.
• Plan, organize, and prioritize work to meet business objectives and deadlines.
• Manage multiple tasks and adjust to changing priorities in a dynamic, fast-paced environment.
• Maintain attention, concentration, and decision-making effectiveness while working under pressure.
• Exercise discretion and maintain confidentiality when handling sensitive or proprietary information.
• Communicate clearly and effectively with diverse audiences, including executive leadership and external customers.
• Work independently and collaboratively within a matrixed organizational structure.
• Respond appropriately to stressful situations, customer escalations, and time-sensitive issues.

Work Environment:

• Work is performed in a remote, home-based environment. Employees are responsible for maintaining a safe, private, and secure workspace that is free from excessive noise, distractions, and hazards. This role requires reliable high-speed internet access, sustained periods of computer-based work, and continuous access to SMTC-approved technology and communication tools. Employees are expected to participate in virtual meetings, video conferencing, and digital collaboration in alignment with standard business hours and departmental expectations. All work must be performed in accordance with organizational policies, data security rules, confidentiality requirements, and applicable regulatory guidelines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel: 50% or more of the time based on business needs.

SMTC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, disability, veteran status, genetic information or other protected status.

If you require assistance completing this application due to a disability, please contact Human Resources to ask for an accommodation or an alternative application process.