Supv- Imaging - 95526

Supervisor - Imaging

The compensation range listed reflects the range Northern Light Health anticipates relying on in setting the wages for the position. The range may not necessarily include all additional compensation elements available, such as differentials, incentive programs and benefits.

Northern Light Eastern Maine Medical Center

Department: Ultrasound

Position is located: Northern Light Eastern Maine Medical Center

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule: Variable

Salary Range: $37.00 - $55.13

Exempt: No

Summary: The Imaging Supervisor works closely with the Imaging Clinical Operations Manager and acts as a liaison between staff, physicians, nurses, and support staff in order to maintain smooth operations of the department. The Supervisor assists with development of section budget, exam protocols, staff competencies, orientation and training. The Supervisor conducts performance evaluations, staff daily assignments to meet productive staffing levels, assists with equipment maintenance and selection, ordering of supplies, and staff education. The Supervisor is familiar with revenue cycle needs for testing areas. The Supervisor meets requirements of staff sonographers to take direct clinical assignments and operates in a hybrid direct patient care and administrative capacity.

Responsibilities

Leadership Responsibilities

• Provide direct supervision, coaching, and mentorship to sonographers and other imaging staff, fostering a culture of accountability, engagement, and continuous learning.
• Develop and manage staff schedules and coverage plans to support operations, including on call and holiday coverage.
• Lead staff orientation, training, and ongoing competency development.
• Partner with leadership to conduct performance evaluations, feedback sessions, and corrective action when necessary.
• Promote a calm, professional, and decisive leadership presence.
• Ensure adherence to Northern Light Health policies, procedures, and behavioral standards.
• Build strong working relationships with clinical leaders, department managers, and system-wide stakeholders

Operational Oversight

• Ensure delivery of high-quality diagnostic ultrasound examinations in accordance with departmental protocols and best practices.
• Monitor workflow, patient throughput, exam turnaround times, and resource utilization including labor productivity and overtime.
• Collaborate with Radiologists, Vascular Surgeons, Emergency Medicine physicians, and other clinical stakeholders to optimize service delivery.
• Lead departmental initiatives focused on quality improvement, patient satisfaction, and operational excellence.
• Support clinical education programs for sonography students and new staff.

Quality, Safety & Compliance

• Ensure compliance with NL-EMMC and Northern Light Health safety protocols, emergency plans, and regulatory requirements.
• Monitor and evaluate performance against quality, safety, and service benchmarks in line with accreditation body requirements. Implement corrective action plans when necessary.
• Promote a safe and compliant work environment, including adherence to SDS, infection control, and workplace safety policies.
• Coordinate preventive maintenance and service activities for ultrasound equipment.
• Participate in hospital committees, performance improvement initiatives, and leadership meetings.
• Promote evidence-based practice and professional development within the department.

Essential Functions

• Perform direct patient care, sonographic and vascular testing exams.
• Support daily operations in general ultrasound and vascular testing, such as staff and patient scheduling, review of QC studies within Enterprise Imaging, revenue cycle initiatives, and workforce management.
• Assist in development, modification, and ongoing maintenance of department quality initiatives, protocols, ongoing staff education, department staff meetings, and ongoing staff performance evaluation.
• Provide support for long-term departmental initiatives such as budgeting, evaluating growth opportunities and participation in medical imaging quality and safety committee.

Other Duties

• All other duties and responsibilities assigned by Imaging Clinical Operations Manager.

Qualifications

• Board Certified in either OB/GYN and Abdomen or Vascular Technology. All preferred.
• A minimum of 4 years clinical experience in area of responsibility.
• A minimum of 4 years technical experience in diagnostic medical sonography and/or vascular testing.
• Supervisory or leadership experience preferred

Required Skills & Competencies

• Thorough knowledge of diagnostic ultrasound principles, practices, and technologies.
• Strong leadership, team building, and conflict-resolution skills.
• Knowledge of healthcare regulations, accreditation standards, and quality management principles.
• Ability to analyze operational data and develop process improvements.
• Strong communication and interpersonal skills.
• Proficiency with PACS and EMR systems.
• Ability to effectively manage multiple priorities in a fast-paced healthcare environment.
• Commitment to patient-centered care, safety, and service excellence.

Competencies and Skills

• Acts Strategically: Creates effective plans that anticipate future consequences and opportunities and is able to connect the day to day operations to longer-term objectives, shifts in the industry, and system goals.
• Basic Life Support
• Electronic medical record software.
• Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
• Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
• Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.
• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
• Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.
• Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets.
• Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.
• Ability to understand the language used to precisely describe the human body including its components, processes, conditions affecting it, and procedures performed upon it.
• Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming.
• MS Teams
• Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques.
• Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.
• Provides Patient-Centered Care: Demonstrates understanding of patient care quality and