Service Supervisor
Access Dubuque
Service Supervisor
Cottingham & Butler/ SISCO
1 Positions
ID: View phone number on click.appcast.io
Posted On 01/15/2026
Refreshed On 08/20/2026
Job Overview
SISCO, a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology.
We’re looking for a people‑focused, results‑driven Service Supervisor to join our growing team. In this role, you’ll develop motivated, high‑performing employees and ensure our clients receive accurate, timely, and exceptional service. Your leadership will directly shape the experience of both our team and our customers.
Essential Functions:
Ensure direct reports meet performance and accuracy goals.
Lead, coach, and develop team members through training, feedback, and recognition.
Oversee hiring, supervision, and retention of service staff; conduct performance reviews and support professional growth.
Share daily/weekly feedback with Quality Assurance and Operations to identify trends and training needs.
Maintain turnaround times and call standards that meet or exceed client and SISCO expectations.
Manage daily workflow and projects related to PPO and Provider Maintenance
Experience:
- Medical claims and customer service supervisor experience preferred
About SISCO:
SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA.
For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program. Learn more at
Want to learn more? Follow us on | LinkedIn ( | Facebook (
Primary Contact
12213
Human Resources
,
View phone number on click.appcast.io
Phone
Phone
Phone
View phone number on click.appcast.io
Fax
View email address on click.appcast.io
True
False
True
Job Details
Categories
Building and Grounds
Customer Service
Education
Environmental/Quality Assurance/Safety
Graphic Design/Social Media
Health Care
Insurance
Maintenance/Repair
Location
Dubuque, IA
Job Type
Employee
Full/Part
Company ID
943
Job REQ #
View phone number on click.appcast.io
# Positions
1
Start Date
20260115
End Date
20261019
Featured Job
TH Ad
TH Comments
Similar Jobs
Client Service Representative (CSR)
Kunkel & Associates, Inc.
Customer Service Representative
Cottingham & Butler/ SISCO
Service Representative - Licensed
Cottingham & Butler/ SISCO
Financial Service Representative
Cottingham & Butler/ SISCO
Insurance Customer Service Representative
Express Employment Professionals
Client Service Representative
Cottingham & Butler/ SISCO
CUSTOMER SERVICE SPECIALIST
Richland Center Shopping News (A Divison of WCI)
Client Service Representative
Express Employment Professionals
Service Representative (Call Center)
Express Employment Professionals
Member Services Coordinator
Cottingham & Butler/ SISCO
Share this Job
Cottingham & Butler/ SISCO
About the Company
ABOUT THE COTTINGHAM & BUTLER COMPANIES
Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.
- ...Full-time, Days, Monday - Friday, for 80 hours per pay periodWe are seeking an experienced and dynamic Manager of Cardiovascular Services to lead and oversee our cardiovascular service lines, including cardiac catheterization, cardiovascular procedural services (COC),...SuggestedDaily paidFull timeTemporary workMonday to FridayShift work
- ...merchandising strategies with the department managers to ensure that objectives are obtained; supervises sale of trucks, parts and service. Ensures the branch is in compliance with local, state and federal governmental regulations. Maintains appropriate communications...SuggestedTemporary workLocal areaFlexible hours
Murphy-Hoffman
Dubuque, IA5 days ago - Service Manager ABOUT RUNDE CHEVROLET Runde Chevrolet is part of the Runde Auto Group, a family-owned and operated dealer group with four locations serving the Tri-State area. We've built a reputation for integrity, community involvement, and delivering great ownership...Suggested
Runde Predriven Vehicles
East Dubuque, IL1 day ago $90k - $150k
General Manager / Director of Operations - Furniture, Appliance & Liquidation RetailDubuque, Iowa | $90,000 to $150,000 per year plus performance bonus | Full-TimeA furniture, appliance, and liquidation retail operation in Dubuque, Iowa is hiring a General Manager to lead...SuggestedRelocation package- Operations Executive Currently, we are looking to find an exceptional Operations Executive that can aid in running and overseeing the regulatory and safety compliance for this food production facility. The main areas of focus will center around oversight of plant maintenance...Suggested
gpac
Asbury, IA4 days ago $70k - $90.9k
...Rural Super Rural (RSR) is a subset of R2L dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the...Hourly payFlexible hoursShift workNight shiftEarly shiftAmazon
Dubuque, IA5 days ago$67.87k - $99.84k
...UMB Personal Banking and Consumer Services offers financial solutions to customers, who value an individualized relationship and advisory experience. For more than a century, we’ve invested in our people as a resource who can help clients achieve their unique financial...Local areaFlexible hoursShift workAfternoon shiftUMB Financial Corporation
Dubuque, IA1 day ago- Benefits life insurance flexible benefit account paid time off 401(k) profit sharing Location: United States, Iowa, Dubuque Post Date: Mar 01, 2026 Application Deadline: 12-31-2025 Job Title Branch Manager Business Function Management Job Overview & Essential Functions...Flexible hours
Murphy-Hoffman
Dubuque, IA3 days ago - I'm looking for a Director of Retail Operations & Growth to run the day-to-day execution of the business and help take it to the next level. This is a hands-on leadership role for someone who understands how sales, inventory, marketing, and people all connect...
Teksky LLC
Dubuque, IA2 days ago - ...Club Manager Reports to: District Manager Status: Full Time/Supervisor/Exempt/Non-Exempt Job Summary Responsible for oversight of gym... ..., hire, train, schedule and supervise team members. · Member service oversight making sure all team members are providing a great...Full timeTemporary workFlexible hoursShift work
- ...Recruit, hire, train, schedule and supervise team members. Member service oversight making sure all team members are providing a great... ...to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent...Temporary workShift work
- We’re Hiring: Director of Retail Operations & Growth We are a high-volume liquidation business selling appliances, furniture, flooring, tools, and home improvement products at deep discounts — and we’re growing fast. I’m looking for a Director of Retail Operations & Growth...For contractorsLocal area
Brightpath Associates LLC
Dubuque, IA5 days ago $23.41 per hour
...Excellent attention to detail and ability to effectively meet deadlines with quality work completion. Key Skills ~• Customer Service Management • Emergency Response • Issue Management • Standards Compliance • Troubleshooting Our people are passionate about...Night shift- ...~ A monthly paycheck ~ Montgomery GI Bill ~ Federal and State tuition assistance ~ Retirement benefits for part-time service ~ Low-cost life insurance (up to $400,000 in coverage) ~401(k)-type savings plan ~ Student Loan Repayment Program (up to...Part timeWeekend work
National Guard
Dubuque, IA2 days ago $20.5 per hour
...transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts,...Full timeWork at officeLocal areaFlexible hoursParts Authority
Asbury, IA4 days ago- ...setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers. The guest service department manager's responsibilities may include making sure crew and managers deliver a great customer experience, that sales...Temporary workFlexible hoursShift work
McDonald's
Asbury, IA3 days ago - ...Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and...Hourly payWork experience placementShift workNight shiftWeekend work
Hy-Vee
Dubuque, IA5 days ago - ...treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations... ...relationships with patients and referral sources Keeps supervisors abreast of important location issues or concerns Makes sure...Full timeWork at officeLocal areaDay shift
Rotech Healthcare
Asbury, IA5 days ago - ...Clarke University is seeking candidates for the Director of Career Services. The Director administers the University's undergraduate... ...supporting students, faculty, academic programs, and internship-site supervisors throughout the experience.Provide leadership for a coordinated...InternshipImmediate start
Clarke University
Dubuque, IA29 days ago - ...Service Manager At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Provides prompt,...Work experience placementSeasonal work
- ...values. Today Kendall Hunt continues to expand by growing its number of educational products, creating new companies and extending its services across the country and beyond. Through diversity and willingness to adapt to the ever-changing publishing industry, Kendall Hunt...Temporary workImmediate start
Kendall Hunt Publishing
Dubuque, IA8 days ago $100k - $120k
Job Description Job Description Warren Buffet and Charlie Munger. Walt Disney and Roy Disney. Steve Jobs and Steve Wozniak. What do these dynamic duos have in common? They’re all Visionary (CEO) & Integrator (Director of Operations) partnerships. 1-800 T-...Team Architects
Dubuque, IA29 days ago- Director of Plant Operations & Transformation We are seeking an accomplished manufacturing leader to oversee a large-scale production operation while driving strategic transformation initiatives that enhance operational performance, employee engagement, and business results...Permanent employment
$5,000 per month
Construction ManagerMichels Utility Services, Inc.Location: Various, Iowa | Full-time | Travel RequiredSafely delivering natural gas to customers is challenging yet satisfying. It takes teamwork, dedication, and innovation - traits so engrained in Michels Utility Services...Full timeTemporary workFor contractorsWork at officeWork from home- Objectives Collaborate with the CEO to set and drive organizational vision, operations strategy, profitability and hiring. Translate strategy into actionable steps for growth, goal setting, performance management, and annual planning. Oversee operations and employee ...Temporary work
- ...DUBUQUE , IA 52001Service Manager Why Join Us? At Bauer Built, we’ve been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to make it better. Our 80+ years of success is built on a foundation of hard work,...Weekly payTemporary work
- ...continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and...Work at officeLocal areaShift work
Chipotle Mexican Grill
Dubuque, IA1 day ago - ...Member Services Coordinator Location: Dubuque, IA (hybrid). Member Service Coordinators play a key role in delivering our advocacy services, serving as a trusted resource for members as they navigate their employer benefits. In this role, you will help individuals...Full timeMonday to Friday
Cottingham & Butler
Asbury, IA3 days ago $185k - $215k
...reimbursement for oral and injectable therapies.They will have strong expertise in Specialty Pharmacy operations and third-party services (Patient Support). They will have deep knowledge of payer/PBM utilization management tactics for new therapies such as new to market...Contract workWork at officeLocal areaITF Therapeutics LLC
Dubuque, IA2 days ago- Job Summary The Resident Services Coordinator (RSC) serves as a point of contact for residents and employees in the healthcare... ...changes in resident status or home situation to appropriate supervisors * Utilize standard precautions and infection control...Temporary workLocal areaImmediate startFlexible hours
Milestone Senior Living EAU Claire
Asbury, IA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Supervisor. Be the first to apply!
- culinary services director Dubuque, IA
- manager of environmental services Dubuque, IA
- service team manager Dubuque, IA
- hvac service manager Dubuque, IA
- human services supervisor Dubuque, IA
- service director Dubuque, IA
- service drive manager Dubuque, IA
- service manager Dubuque, IA
- service sales manager Dubuque, IA
- service supervisor Dubuque, IA