Front Office Coordinator

Job Description

Job Description

Bilingual (English/Spanish) Front Desk Coordinator

Parklane Pediatric Dentistry is seeking a friendly, organized, and bilingual Front Desk Coordinator to join our team! As the first point of contact for our patients and families, you'll play an essential role in creating a welcoming, positive experience while ensuring our front office runs smoothly.

If you enjoy working with children and families, thrive in a fast-paced environment, and are passionate about providing exceptional customer service, we'd love to meet you!

Schedule: Monday – Friday | 7:30 AM – 5:00 PM

Responsibilities: 

• Welcome patients and families with a warm, professional attitude.
• Manage patient check-in and check-out.
• Answer incoming phone calls and schedule appointments.
• Verify patient information and maintain accurate records.
• Coordinate daily front office activities to ensure an exceptional patient experience.
• Communicate effectively with patients, parents, providers, and team members.
• Travel between office locations as needed.

Qualifications: 

• High school diploma or equivalent required.
• Previous experience in a dental, medical, or professional office preferred.
• Fluent in English and Spanish (required).
• Outstanding customer service and communication skills.
• Strong interpersonal and relationship-building abilities.
• Excellent organizational skills with great attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Comfortable learning and using computer software and office systems.
• Reliable transportation and willingness to travel between office locations.

Why Join Parklane Pediatric Dentistry?

We're looking for someone who is compassionate, dependable, and enjoys making a difference in the lives of children and their families. If you're a team player who takes pride in delivering exceptional service, you'll fit right in!

Benefits: 

We value our team members and offer a comprehensive benefits package, including:

• Paid Time Off (PTO).
• Paid Holidays.
• Medical, Dental & Vision Insurance.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• 401(k) Retirement Plan.
• Short-Term & Long-Term Disability Insurance.
• Life Insurance.
• Opportunities to Give Back Through Community Outreach.

Join our team and help create healthy, confident smiles by providing an outstanding experience for every patient who walks through our doors!