Business Office Supervisor

Patient Access SupervisorSouthwest Dermatology and Vein is a physician owned medical practice seeking an experienced and professional Patient Access Supervisor to join our team. Selected candidate will work under direction of our physician owner and practice administrator providing management and leadership to our team. Candidate will be responsible for overseeing 10 employees and 4 locations. While the manager's primary work location is in South Austin, travel frequent travel to our Buda, Dripping Springs and Manor clinics is a requirement of the position.Main ResponsibilitiesOversee staff and patient schedulingWorks with clinical supervisor and front office lead to ensure appropriate staffing ratios based on patient volumeReviews PTO requests, monitors overtime, ensures all employees take breaks/lunchesAble to interview, hire, coach and terminate staff as appropriateInitial point of contact for patient complaintsPosses knowledge of current labor laws / HR regulationsConduct employee reviewsAbility to resolve conflict in a calm and understanding mannerAble to enforce Policies and Procedures and update as needed.Monitors injectable and product inventoryWorks closely with other departments to ensure proper reconciliation of encounters, packing slips, invoices and receiptsEnsures daily patient payments are reconciled and balanced to cash receipt logs, maintains office petty cash system, receipts and petty cash journal of expensesOversee the repair and maintenance of all office equipment and facilitiesProficient in medical billing, insurance payments and all aspects of revenue cycle managementProficient in Quickbooks, Microsoft Excel and WordAccounting/Financials using QuickBooks – manage practice finances, pay invoices/bills in timely manner, record, reconcile, deliver month end reports to Accountant monthlyReview and process biweekly payrollRegulatory Compliance, training on HIPAA, Employee Manual and all compliance plans along with staying current and updating plans as necessaryMarketing through print advertising, community outreach and online mediaOversee IT and Phone systems- PM, EHR and Legacy systemsComfortable making decisions and acting on themStrong organization and leadership skillsExperienceBachelors in Business or Healthcare Management preferred. Two to five years recent experience in related setting. Expertise with HIPAA, CMS Compliance Plans, & MIPS, QuickBooks, Microsoft Office (especially Excel), medical terminology and coding, medical billing and experience with electronic medical record systems.CompensationCommensurate with experienceWork Remotely: NoJob TypeFull-timeBenefits401(k)Dental InsuranceEmployee DiscountHealth InsuranceLife insurancePaid Time OffReferral programVision insuranceScheduleMonday through Friday; 8 am - 5 pmEducationBachelor's Degree and/or Certification in Medical BillingExperienceManagement Experience: 2 yearsPrimary Work LocationSouth Austin (Westgate), but frequent travel requiredSouthwest Dermatology & Vein is a leader in the fields of dermatology and vein surgery. We are committed to providing the utmost in customer service and creating an inviting, personal experience for each patient and the community we serve. This is cultivated through our staff and expertly trained physicians. We are continually building a team of dedicated, hard-working staff who are committed to providing our patients an outstanding level of service. We recognize that each employee brings a unique blend of experience, passion and integrity to their role. Southwest Dermatology & Vein is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive culture for our team. Benefits and 401K options are available for full-time employees.