Client Manager

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Role Summary As Client Manager (mix of Account Management and Customer Success for Siemens internal clients), you will act as the strategic, commercial, and technical bridge between OSES and our internal business units. Responsibilities Driving adoption and business value: Promote OSES usage across clients and teams, focusing on measurable business outcomes and ROI. Mapping technical capabilities to outcomes: Translate OSES features and toolchain capabilities into client‑specific business benefits and use cases. Defining and reporting success metrics: Set, measure and report KPIs (adoption, ROI, developer productivity, time‑to‑market) to stakeholders and leadership. Building strategic partnerships: Cultivate senior-level relationships across business units to align OSES with strategic goals and digital transformation roadmaps. Acting as a trusted advisor: Serve as the client‑facing liaison for executive stakeholders, providing guidance and aligning technology with business priorities. Developing long‑term client relationships: Maintain and grow partnerships that position OSES as a preferred enabler for transformation initiatives. Expanding the client portfolio: Identify, qualify and pursue expansion opportunities across teams and units to increase footprint and value. Creating compelling value propositions: Build ROI cases, executive narratives and business cases that drive adoption and executive buy‑in. Advocating with data and stories: Convert usage metrics and success stories into persuasive go‑to‑market narratives and internal communications. Representing client needs: Bring client feedback and requirements into product planning and cross‑functional strategy to ensure OSES evolves with user needs. Coordinating cross‑functional delivery: Work with product, engineering, enablement and support to remove blockers and secure successful rollouts. Managing expectations and outcomes: Oversee timelines, deliverables and stakeholder communication for high‑impact client initiatives. Qualifications Education : A technical or business university degree. Experience & Skills (required) Proven experience in (Technical) Account Management, Customer Success Management, Solution Architecture, Product Management, Technical Project Management, or as a software engineer supporting enterprise customers. Demonstrated ability to bridge technical and business perspectives and influence senior stakeholders. Strong consultative selling and business‑case development skills (building ROI/efficiency cases). Data‑informed mindset: experience defining and tracking adoption and impact metrics. Excellent communication and relationship‑building skills across all organizational levels. Proactive, solution‑oriented, strategic thinker with a commitment to continuous learning. Nice to have Familiarity with developer workflows, CI/CD, APIs, cloud platforms, or internal developer platforms. Experience working in large, matrixed enterprises or with internal enterprise clients. Knowledge about Siemens Industry Software product portfolio and developer organizations. German language skills (advantageous). Ways of working Passion for software development and technical innovation. Fluent in English (required). German (advantageous). Languages Fluent in English (required) German language skills (advantageous) Benefits A role with direct influence on product direction and measurable business outcomes. Career development and (global) training programs tailored to your development goals. Competitive benefits and an inclusive work environment supporting diverse perspectives. (See full benefit details on — subject to regulatory and contractual conditions.) We celebrate diversity — your personality matters . We welcome applicants of all backgrounds and encourage you to bring your authentic self. As an equal opportunity employer, we are happy to consider applications from people with disabilities; in the case of equal qualifications, severely disabled applicants and applicants with equivalent status will be given preference. #J-18808-Ljbffr