On-Site Customer Experience & Content Creation Assistant

Unlimited Biking

Unlimited Biking is seeking a creative and outgoing On-Site Customer Experience & Content Creation Assistant to support our wide range of customer experiences, local events, and content creation efforts. This role is perfect for someone who loves being out in the field, engaging with people, and creating dynamic content that captures real experiences. You'll play a key role in building brand awareness, supporting events, and bringing our biking experiences to life through engaging digital content.
Key Responsibilities

Event Representation & Brand Activation

Attend local public events to represent Unlimited Biking
Engage with attendees to promote our services and offerings
Distribute marketing materials and increase brand visibility
Gather/create unique on-location content for the marketing team

Store, Event & Experience Support

Assist with customer picnics, group outings, and VIP client experiences
Customer experience & store operational support
Help coordinate and execute on-site check-in for events
Ensure a smooth and memorable experience for participants
Gather/create unique on-location content for the marketing team

Bike Events & Street Marketing

Support local biking events to drive brand awareness
Assist with flyer distribution and on-the-ground promotions
Gather/create unique on-location content for the marketing team

Content Creation

Attend at least one bike tour per week to create engaging content
Produce short-form videos (TikTok, Instagram Reels, etc.)
Participate in trends, viral challenges, or creative storytelling
Work with the marketing team to align content with campaigns

Important Dates

TD Five Boro Bike Tour, Expos & Festivals: April 29th - May 3rd

NYCAHC Annual Trade Show - Late June

Summer Streets - Saturdays in July/August
Summer Streets Press Events TBD

Skills

Interest in biking, outdoor activities, or tourism (preferred)

Outgoing, friendly, and confident personality
Experience with content creation (TikTok, Instagram Reels, etc.)
Creative mindset with an eye for storytelling
Comfortable being on camera
Ability to engage and interact with the public
Ability to multitask in fast-paced environments

Apply

Vacancy posted 3 days ago

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