Sales Development Representative

Sales Development Representative

At Lighthouse, we're on a mission to revolutionize commercial strategy as hospitality's most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building softwarethey are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.

We are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment

• Pursuit of greatness: We're innovators who care deeply about our customers' success. Our team brings their best work, stays curious, and delivers excellence through attention to detail
• Meaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward
• Elevate each other: We don't just work together - we grow together. What unites us is understanding each other as people and working toward shared goals

We're more than just a workplace we're a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry's most exciting rocket-ship?

Job Details

• Revenue
• United States - Denver, CO
• Full-Time/Hybrid
• $55,000.00 ($76,000.00 OTE)

Lighthouse is growing! We are seeking a Sales Development Representative to join our expanding team. This is a hybrid role based in Denver, CO, offering the perfect balance of collaboration and flexibility. Reporting to the Sales Development Manager, the Sales Development Representatives' primary responsibility will be to drive growth through qualifying leads for the Account Executives. As an SDR, you will be the first impression between key hotel brands and Lighthouse. You will have the business-critical role of spreading awareness of Lighthouse across the industry and getting a foot in the door with prospective clients, ultimately building our sales pipeline. You will also have the opportunity to help Lighthouse refine and expand upon our Sales Development function!

Where you will have impact

• Conduct research on key contacts in the hospitality industry, specifically hotel chains and their management companies.
• Use news, industry trends, and company updates to put together well-crafted messaging for key contacts.
• Make outbound calls, send LinkedIn messages, and craft highly personalized emails to prospective clients. This role will require maintaining a high volume of activities while maintaining the highest quality of outreach.
• Proactively seek new business opportunities for Lighthouse.
• Identify the needs of prospective clients, and qualify both inbound and outbound leads. Get prospects excited to meet with Business Development Managers, as well as executing a strong handoff to the sales team.
• Work closely with Lighthouse's Marketing team to generate leads and follow up with prospective clients after trade shows, webinars, and other events and campaigns.
• Work cross-functionally with Regional Sales Managers, Account Executives, and the marketing team to optimize Lighthouse's sales process and win rate.

About our team

Join our dynamic Revenue team of over 150 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance.
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

• High energy with a passion for building relationships and connecting with people.
• Professional communication skills, both written and verbal.
• Highly organized, with a strong attention to detail.
• A desire to pursue a career in sales.
• Strong prioritization skills with a demonstrated ability to effectively manage multiple activities simultaneously.
• Self-motivated team player with a proven ability to work both as an individual and as part of a team.
• Demonstrated coachability and a desire for continuous improvement.

We welcome

• Experience in the hospitality industry
• Prior experience as an SDR, or in sales
• Experience using Salesforce or another CRM tool

Diversity, equity, inclusion, and belonging

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.

Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!