Epic Analyst

Epic Analyst 2 – Full Time The Epic Analyst 2 assists Associate Epic Analysts on the team and collaborates with key stakeholders, end‑users, and application team members to optimize the application’s configuration, function, and access. The role facilitates day‑to‑day application support, resolves application issues, and implements requested application changes. Core Responsibilities Serves as a support contact for application end‑users. Identifies issues and works to resolve them. Designs, develops, implements, and maintains the application. Supports all phases of testing and document workflow design. Performs analysis of information technology in clinical work processes and validates impacts to the workflow. Provides day‑to‑day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly. Collaborates with trainers on application changes and new features to develop documentation and training strategies. Assists with analyzing the impact of information technology in clinical work processes. Participates in on‑call rotations and support. Attends and participates in applicable committees. Maintains regular communication with team members and participates in weekly project team meetings. Reviews the status of projects and issues on an ongoing basis with leadership. Becomes knowledgeable about UHealth’s policies, procedures, and business operations. Adheres to University and unit‑level policies and procedures and safeguards University assets. Core Qualifications Bachelor’s degree in a relevant field. Epic Certification in a relevant specialty or field. Minimum 3 years of relevant experience. Ability to communicate effectively in both oral and written form. Ability to maintain effective interpersonal relationships. Ability to recognize, analyze, and solve a variety of problems. Ability to lead, motivate, develop, and train others. Proficiency in computer software (e.g., Microsoft Office). Commitment to the University’s core values. The University of Miami is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff Pay Grade: H13 #J-18808-Ljbffr