Business Office Manager

Business Office ManagerRiverside Health and Rehab Center is seeking an experienced, organized, and motivated Business Office Manager (BOM) to join our leadership team.This is an excellent opportunity to become part of a facility with a great culture, supportive leadership, and a dedicated team that works together to provide exceptional care. The Business Office Manager plays an important role in maintaining the financial health of the facility, with a strong focus on accounts receivable and collections.This is a full-time, Monday–Friday daytime position.Key ResponsibilitiesManage facility accounts receivable and collection activitiesMonitor aging reports and proactively follow up on outstanding balancesCommunicate professionally with residents, responsible parties, and other stakeholders regarding account balances and payment arrangementsManage private-pay collections, including deposits and ongoing monthly balancesTrack Medicaid-pending accounts and help ensure required financial documentation is obtained promptlyMaintain accurate resident financial records and account documentationReconcile census and payer information to ensure records are complete and accurateProcess payments, deposits, refunds, and account adjustments in accordance with facility proceduresIdentify delinquent or high-risk accounts and escalate concerns appropriatelyCoordinate closely with admissions, social services, medical records, and facility leadershipProtect confidential resident and financial informationPerform other business-office duties as assignedQualificationsAt least one year of business office management experience in a skilled nursing or long-term care settingStrong understanding of accounts receivable, aging reports, and collection practicesProven ability to manage private-pay and Medicaid-pending accountsExcellent organizational, communication, and follow-through skillsHigh level of professionalism, discretion, and attention to detailAbility to communicate effectively and compassionately about sensitive financial mattersComfortable working independently while contributing to a collaborative leadership teamExperience with PointClickCare or similar long-term care software is preferredWhy Join Riverside?At Riverside, you will be joining more than a workplace—you will become part of a supportive and caring team. We value collaboration, recognize hard work, and provide our employees with the resources and support they need to succeed.We offer:Competitive compensation based on experienceSupportive leadership and a positive workplace cultureHealth, dental, and vision benefitsPaid time off and holiday pay401(k)Life and disability insuranceEmployee referral programOpportunities for professional growthAnd much moreOur VisionRiverside Health and Rehab is committed to transforming every resident's experience through a culture of:Dignity: Every resident, family member, and staff member receives the respect they deserve.Kindness: We treat every resident with the compassion we would want for our own loved ones.Individuality: Every resident has a unique life story that deserves to be heard and understood.Excellence: Every resident receives high-quality care from qualified and dedicated professionals.Join Riverside Health and Rehab and bring your experience, energy, and commitment to a team that truly values its residents and employees.Benefits may vary based on employment status. Compensation is based on experience. Please contact the facility for additional details.