Learning Operations Specialist

Learning Operations Specialist Support the Learning Systems and Programs That Power Georgia's Energy Grid About the RoleGeorgia System Operations Corporation (GSOC) is seeking a Learning Operations Specialist to support the administration, optimization, and day‑to‑day operational execution of enterprise learning and development programs. This role plays a key part in ensuring GSOC's learning systems, training logistics, and compliance‑driven education programs operate smoothly, accurately, and consistently in support of our mission‑critical workforce. This role is ideal for an organized, detail‑oriented learning professional who enjoys working at the intersection of systems, data, and training operations-and who takes pride in creating a seamless experience for learners, trainers, and business partners. What You'll Do As a Learning Operations Specialist, you will support GSOC's Learning & Development function by ensuring the Learning Management System (LMS), training schedules, records, and learner communications are accurate, reliable, and audit‑ready. Administer and maintain the Learning Management System (LMS), including courses, sessions, curricula, learning paths, enrollments, and user access Upload, test, and troubleshoot eLearning content (SCORM/AICC) and support routine system issues Build and manage system rules, prerequisites, completion requirements, and automated notifications Maintain training records, data integrity, and compliance documentation Generate standard and ad hoc LMS reports for compliance tracking, certifications, and leadership needs Coordinate logistics for instructor‑led, virtual, and blended training programs Manage course scheduling, rosters, enrollment confirmations, waitlists, and participant communications Partner with external learning and technology vendors to support LMS functionality, content deployment, system updates, issue resolution, and service delivery aligned with GSOC requirements Serve as a primary point of contact for LMS‑related inquiries and learner support Partner with trainers, L&D leadership, and internal stakeholders to ensure efficient program delivery Support audits, system updates, and training documentation efforts Contribute to Learning Academy events, onboarding programs, and cross‑functional initiatives as needed What We're Looking For Bachelor's degree in Human Resources, Education, Instructional Design, Organizational Development, Business, or a related field (An equivalent combination of education and relevant experience may be considered) Ideally, 3–5 years of experience supporting learning operations and/or administering a Learning Management System in a corporate environment Experience managing enrollments, learner communications, reporting, and training logistics Strong attention to detail with a focus on data accuracy, compliance, and internal controls Proficiency with Microsoft Excel, Word, and Microsoft 365 tools Strong organizational skills with the ability to manage multiple priorities and deadlines Preferred Qualifications Experience with Learning Management Systems, including Infor or Lawson LMS, system configuration, and reporting Familiarity with SCORM/AICC content and eLearning standards Experience supporting audits, compliance‑driven training, or regulated environments Understanding of adult learning principles and training operations Strong customer‑service orientation and collaborative communication style Advantages of Working at GSOC Working at GSOC means more than just a job, it's an opportunity to contribute to work that truly matters. Mission‑Driven Impact Your work directly supports the safe, reliable operation of Georgia's electric power system-an essential service communities and businesses depend on every day. Stability with Forward Momentum GSOC offers the stability of a regulated, mission‑critical organization paired with modern systems, continuous improvement, and evolving talent practices. Strong Values and Professional Standards Work in an environment grounded in accountability, integrity, collaboration, and respect-where high standards and audit‑ready processes are the norm. Work Environment & Benefits GSOC offers a professional, collaborative work environment with competitive compensation and comprehensive benefits. Benefits include, but are not limited to: Medical, Dental, Vision, 401(k) with company match, Parental Leave, Educational Assistance, Annual Performance Bonus, Paid Time Off (PTO), and Volunteer Time Off. Apply Today If you are a learning operations professional who values accuracy, systems excellence, and mission‑driven work, we invite you to explore this opportunity at GSOC. Apply today and help support the systems that power Georgia.aa415a4b-8b21-40fc-a65c-70d2b25ca29a