Toyota Service Advisor

Priority Toyota Springfield

Hiring: Join Our Winning Team as a Service Advisor at Priority Toyota Springfield!

Pay: $64,500.00 - $120,000.00 per year (Pay is based on commissions and bonuses)

Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

What You'll Do

• Greet customers and act as their trusted advisor throughout the service process
• Write repair orders and clearly communicate service needs
• Work closely with technicians to ensure quality and timely service
• Provide updates and build long-term customer relationships
• Deliver an exceptional customer experience every time

What You'll Bring

• Strong communication and customer service skills
• Experience as a Service Advisor or in a customer-facing role (automotive background a plus!)
• Ability to thrive in a fast-paced environment
• A positive, team-first attitude
• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes …

Commission(s) off: Individual Sales, Individual Gross Profit Bonuses based on: Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.