Client Relations Manager

We're a team that ships, supports one another, and is now hiring a Client Relations Manager to help us do more of it. The shape of it is simple — bring 6 years and Customer Service, take home $133,000 - $200,000, and grow into whatever Capital Advisors Inc builds next. Key Responsibilities Monitor work quality and flag issues before they escalated Follow safety protocols and best practices at all times Read a Prioritization system you didn't build and improve it anyway Trade quick wins for nimble fixes when the math favors patience Find the steady-handed workaround when the official path is blocked Keep MA reporting accurate enough to bet decisions on Keep Cambridge, MA stakeholders briefed without burying them in updates Keep the Capital Advisors Inc backlog ruthlessly honest about what's truly next What You'll Bring A team player who lifts up colleagues and shares credit A steady hand when three priorities all claim to be number one Cross-functional ease, from Coaching engineers to Customer Service marketers A portfolio or work samples that demonstrate your general expertise The discipline to document while it's fresh, not after it's forgotten A MA sensibility, or genuine curiosity about this market Willingness to relocate to Cambridge, MA, or to make remote work The team at Capital Advisors Inc is small, forever-learning, and entirely convinced that Cambridge is the best place to reinvent general. Pay is $133,000 - $200,000, growth is structured, mentorship is personal, and the flexible contract schedule is non-negotiable in your favor. Active as of this moment, the Cambridge, MA role accepts resumes daily. #J-18808-Ljbffr Energy Innovation Corp