Guest Experience Supervisor
Battery Wharf Hotel, Inc.
Battery Wharf Hotel is seeking energetic hospitality professionals to join our front desk team. You will greet guests, manage check-ins and check-outs, and answer inquiries with a courteous, helpful approach. This role supports a 24/7 operation in a busyBoston waterfront hotel environment. Two years of front desk and supervisory experience are preferred. You must be available for weekends and holidays, with occasional overnight shifts as part of a dynamic front office team. #J-18808-Ljbffr Battery Wharf Hotel, Inc.
- Global Partners LP is seeking a Guest Service Supervisor to lead store staff, ensure daily operations, and deliver excellent guest experiences. You will coach associates, manage cash processes, and uphold safety and quality standards in a busy retail setting. The role...SuggestedNight shiftWeekend work
- Global Partners LP is seeking a Guest Service Supervisor to supervise staff, coach team members, and greet guests to ensure a positive shopping experience. You will operate the POS, handle cash processes, and maintain store policies and housekeeping. The role requires...SuggestedNight shiftWeekend work
$130k - $165k
...data and AI are built into how science gets done.Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world...SuggestedWork at officeLocal areaFlexible hours3 days per week$135k - $220k
...performance and results.You will own our AI and self-service strategy and lead the team who is transforming our post-sales customer experience. This role will be at the forefront of our most exciting initiatives, launching new capabilities that strengthen our reputation...SuggestedPermanent employmentFull timeContract workWorldwide- ...improvements and excellenceRequirementsRequired Skills & Experience2+ years of Customer Success Management / Account Management experience at a Software Services company/Product company or 3+ years of consulting experience for Life SciencesStrong project management abilities...SuggestedFull timeRelocation packageFlexible hours
$130k - $155k
...and Engineering to ensure customers achieve targeted business outcomes, strong return-on-investment (ROI) and have a world-class experience. This role reports to the Manager of Customer Success.Your closest partner is your TAM. They go deep on the technical relationship...Contract workFlexible hours$123.1k - $186.3k
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating... ...and Service Cloud features with reps, agents, managers, supervisors, and ops teamsTrack usage metrics (opportunity updates, activity...Full timeWork at officeLocal areaRemote workFlexible hours3 days per week$90k - $119k
...customer engagement with team leadership, operational excellence, and continuous improvement.The Manager is accountable for the overall experience and performance of this customer segment—ensuring customers receive timely, professional, and effective assistance while driving...Full timeWork at officeLocal areaImmediate startVisa sponsorshipFlexible hours- ...Executives, Technical Account Managers (TAMs), Solution Engineers, Support, and Product teams to deliver a world-class customer experience. While not directly responsible for renewals or commercial transactions, the Senior CSM plays a critical role in identifying growth...For contractorsWork at officeRemote workFlexible hours
$151k - $207.9k
..., ensure a successful renewal, and proactively spot expansion opportunities.You will thrive in this role if you:Have 5+ years of experience in a customer success, account management, or consulting role, managing relationships with large, complex enterprises (preferably...Local areaWorldwideFlexible hoursShift work- ...collaborative team player, you work effectively across Sales, Product, Professional Services, and Support to deliver an outstanding customer experience and contribute to customer retention and growth. The Work: Manage a portfolio of customer accounts and serve as the primary post-...Full timeLive inWork at officeLocal area
$105k - $175k
Boston or NYCCustomer Success /Full Time /HybridAbout LogRocketFounded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket...Full timeWork at officeVisa sponsorshipFlexible hours$102k - $110k
...relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities....Work at office$130k - $145k
...approach and product messaging, then apply those insights to mentor junior CSMs.Requirements and Preferred ExperienceSenior SaaS Experience: 5+ years of account management, customer success, or sales experience, ideally within a complex technology, finance, or accounting...Contract workWork at officeLocal area- ...of Guided Success processes, customer engagement practices, and adoption methodologies based on customer feedback and operational experience.RequirementsBachelor's degree or equivalent experience.5+ years in Customer Success, Enterprise Account Management, Consulting,...Remote work
$123.88k - $202.07k
...tools, including Gainsight, to archive customer activity and key data points.QualificationsExperience: 5+ years of relevant work experience in customer success, consulting, post-sales technical account management, or similar roles.Consulting & Project Management: Proven...Full timeContract workWork experience placementRemote workVisa sponsorshipWork visa$115k - $165k
...enablement expertise. Bring customer insights to Product, Delivery, and Enablement teams to inform priorities and improve the customer experience. Functional Protect recurring revenue through early renewal planning, visible risk management, and disciplined...Temporary workWork at officeFlexible hours3 days per week- ...to the Manager of Customer Success and collaborating closely with our existing team of CSMs, you'll own the end-to-end onboarding experience, drive ongoing adoption and value realization, and grow each account by expanding the team of AI agents running their accounting....Work at officeLocal areaFlexible hours
- ...college in finance, communications, or related field is a plus. 1+ year in customer service or financial services (debt management experience = gold star). Ability to earn your PFE Certified Debt Management Professional credential within 6 months. Why You’ll Love It Here...Full timeTemporary workRemote workWork from homeMonday to FridayFlexible hours
$129.81k - $197.8k
...Development Manager brings a business development-first mindset and experience in a legal or professional services environment.Working... ...will be determined in coordination with the hiring manager or supervisor and may be modified at the Firm's discretion in the future.DisclaimerThe...Full timeWork at officeRemote workRelocationVisa sponsorshipRelocation package- ...Ops on discovery sessions, case studies, and customer events Qualifications Required: ~5+ years of Customer Success experience, including a proven track record owning complex enterprise or strategic customer relationships ~ Demonstrated ownership of the...Local areaImmediate startFlexible hours
- env zero is a developer-first platform for managing cloud infrastructure environments, helping engineering teams provision, govern, and scale their infrastructure with speed and control. CloudQuery is the leading open-source cloud asset inventory and security posture platform...
$88k - $109.5k
...development Cross-functional influence: Represent customer voice in strategy; drive outcomes across teams without direct authority Experience & Qualifications ~5-15 years of relevant work experience in customer success, account management, solutions consulting, or...Full timeWork experience placementRemote workFlexible hours$85 - $95 per hour
...continos vle from or soltions. Yo'll collborte cross proct, engineering, n sles tems to ct s the voice of the cstomer n ensre worl-clss experience. Wht Yo'll o • Serve s the primry strtegic visor for cstomers post-implementtion, ensring they chieve long-term sccess •...Work at office- ...You're curious, empathetic, and comfortable navigating ambiguity across complex organizations. Reports to: Director of Client Experience Portfolio: 8–12 enterprise accounts, covering roughly $1.5–$3M+ ARR Team context: Part of a growing CS team with peers in similar...Contract work
$70k - $85k
...~ Strong commercial and analytical skills - comfortable forecasting and working in Salesforce and a BI tool such as Tableau. ~ Experience using AI tools to build account analyses, client reports and dashboards, and communication templates that improve client results...Work experience placementWork at officeRemote work2 days per week3 days per week$67k - $101k
...adoption patterns, and create compelling ROI narratives ~ Document what works and what doesn't. Contribute learnings, tactic experiments, and playbook inputs back to the segment manager and cross-segment team What We're Looking For ~2-4 years in Customer Success...Remote work- ...using AI Tools in daily work execution ~ Strong professional written, verbal, and presentation skills. Education and Experience ~ Proven customer success experience with the proven ability to drive renewal through engagement ~ Minimum of 2-4...Remote workFlexible hours
$83k - $112.05k
...challenges, requirements, and feedback with internal teams to inform product strategy, service improvements, and the overall customer experience. Analyze product usage, business objectives, and desired outcomes to recommend strategies that increase adoption and maximize...Full timeRemote workWorldwide- ...Ensure our customers are happy and are getting value out of our product. Empathize with every aspect of the customer experience, putting customers' needs first. Guide and coach customers and internal stakeholders with proactive customer success processes...Work experience placement
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