Night Auditor

Job Description Night Auditor at Hyatt House Oak Brook. Responsible for overseeing nightly hotel operations, ensuring accurate guest billing, maintaining financial records, and providing exceptional service during late-night hours. Serves as the Manager on Duty from 11 PM to 7 AM. Ideal candidates are detail-oriented, possess strong organizational skills, and thrive in a dynamic hospitality environment. Essential Duties And Responsibilities Check in and check out guests with a focus on accuracy and customer service. Post charges and payments to guest accounts, ensuring all transactions are accurate. Reconcile guest service agent paperwork, resolve rate discrepancies, and reconcile credit card totals to the batch report before submission to the credit card processor. Post room and tax charges; ensure departing folios are printed and distributed to guest rooms. Reconcile and balance all gift shop paperwork; complete the spreadsheet for banquet event orders and post accordingly. Run day close on the computer system, perform backups, and generate night audit reports for accounting and management. Process guest mail, messages, and faxes by receiving, sorting, notifying, and distributing to ensure timely receipt of information. Maintain the front desk logbook to enhance communication between shifts and management. Practice written safety standards and rules at all times to ensure a secure work environment. Physical Requirements and Demands Stand for extended periods of time, with frequent walking, bending, and crouching required. Use of hands, fingers, and arms is necessary for completion of duties. Meet physical demands required for the role, with accommodations made where needed. Flexible Scheduling Work rotating shifts, including weekends, night shifts, and/or overtime. Hours may vary depending on business needs. Employees may be required to work holidays. Qualifications At least one year of hotel front desk and/or accounting background; familiarity with hospitality industry practices preferred. Strong communication skills with guests, customers, supervisors, and fellow employees. Mathematical skills: ability to calculate amounts and apply basic addition, subtraction, and multiplication. Analytical skills: analyze routine data and make appropriate judgments regarding the check-in and check-out processes. Flexible with scheduling to accommodate business needs. Benefits Competitive compensation package. Full benefits package, including 401(k) with matching and paid time off from day one. Growth company focused on strategic acquisition and development. Hotel discounts at locations worldwide. Reports to: Front Office Supervisor Department: Rooms #J-18808-Ljbffr