Account Manager

Job Description We currently have a full-time position available for an Account Manager who will be responsible for managing a portfolio of commercial landscape maintenance accounts. The Account Manager has a strong work ethic, enjoys interacting with our clients, and oversees multiple large commercial clients. The position ensures performance of Medallion Landscape Management, Inc. standards and ethics to achieve confidence and exceptional service for our clients. Key Responsibilities Develop and maintain a strong team of field workers, evaluate strengths, mentor Crew Leaders, identify growth potential, and cultivate a cohesive team. Implement Medallion Landscape Management, Inc. customer service standards: define processes, set clear requirements, empower stakeholders, do it right the first time, practice prevention, commit to measurement, nurture continual improvement, and manage with realistic expectations. Maintain quality standards: ensure all team members meet standards for all clients, manage crews to satisfy contract obligations, monitor productivity for profitability, support team members in project completion, and ensure extra billable work is processed timely. Qualifications and Experience Proficient with Word, Excel, Outlook. Customer service experience – able to identify and resolve concerns. Ability to prioritize job duties and multi-task in a fast‑paced environment. Effective oral and written communication skills. Strong work ethic. Preferred BS Degree (or equivalent) or 4 years’ experience in landscape maintenance. Certifications in Landscape Maintenance and Irrigation. Required Education High school or equivalent Required Experience Landscaping: 1 year Account Management: 3 years Required Language Spanish Required License or Certification Driver's License Job Type Full‑time Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr