Senior Academic Coordinator - Robotics Institute

Senior Academic Coordinator Carnegie Mellon University's Robotics Institute is seeking a senior academic coordinator to support undergraduate programs (and secondary support for graduate programs). The coordinator serves as a key resource for students, faculty, and staff by coordinating academic operations, admissions support, program administration, and event logistics to ensure a high‑quality educational experience. Responsibilities Coordinate undergraduate academic programs, including additional majors and minors, admissions processes, and course offerings. Advise undergraduate students on registration, curriculum requirements, academic policies, and resources; help them navigate university systems. Serve as the first point of contact for prospective undergraduate students, supporting inquiries, admissions, and application processes. Assist with graduate program admissions coordination and recruitment activities as needed. Maintain and update student records, databases, reports, and program documentation. Coordinate course schedules, room assignments, course descriptions, textbook orders, and academic calendar updates. Prepare reporting and provide information to faculty, advisors, and academic leadership (e.g., student status, enrollment, major declarations, transfer credit review). Support faculty and program leadership with curriculum reviews, marketing content, student handbook updates, and special projects. Collaborate with central university services on student records, enrollment, advising, and declarations of major. Plan and coordinate academic events such as orientations, open houses, recruiting fairs, graduations, and outreach programs. Contribute to alumni engagement initiatives and academic outreach activities. Provide administrative and project support to the Manager of Academic Programs and the Education Team. Consideration of comparable education and experience may be given. Other duties as assigned. Qualifications Associate's Degree required. 3–5 years of administrative support experience. 3–5 years of higher education experience. 3–5 years of student services experience. Strong oral and written communication skills. Strong problem‑solving and reasoning skills. Additional Requirements Ability to maintain composure when dealing with difficult situations and individuals. Ability to meet deadlines, work under pressure, and handle frequent interruptions. Ability to pay close attention to detail, maintain accurate records, and prioritize multiple tasks. Ability to understand and follow directions. Visual acuity for extended computer use, data analysis, and document review. Walking, standing, bending, and lifting occasionally required. May be required to travel to and work at various campus locations. Required to work normal business hours; evening and weekend work may occasionally be required. Work Arrangement This is a hybrid position, requiring three days per week on campus with the remainder remote. Candidates must be able to work in person in Pittsburgh on a regular basis. Training OSHA Hazardous Materials Safety Training. Benefits Comprehensive medical, prescription, dental, and vision insurance. Generous retirement savings program with employer contributions. Tuition benefits. Paid time off and holidays. Life and accidental death and disability insurance. Free Pittsburgh Regional Transit bus pass. Access to the Family Concierge Team. Fitness center access. Location Pittsburgh, PA Job Function Academic Program Support and Coordination Position Type Staff – Regular Full Time/Part time Full time Pay Basis Hourly Equal Opportunity Statement Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. #J-18808-Ljbffr 6AM City, LLC