Medical Coordinator - Adult Mental Healthcare

Job Description

Job Description

Join Our Team at AMFM Healthcare as a Medical Coordinator!

Are you passionate about making a difference in the lives of individuals struggling with mental illness? AMFM Healthcare is seeking a dedicated and detail-oriented Medical Coordinator to provide crucial administrative and clerical support to our nursing team. If you're looking to be part of a mission-driven organization focused on transforming lives, this is the opportunity for you!

Location: San Juan Capistrano, CA

Schedule: Friday-Sunday, 10:30pm-7:00am PST.

About Us

At AMFM Healthcare, we are more than just a treatment center. Our story began with the tragic loss of a beloved son, which sparked a mission to prevent similar tragedies by offering exceptional mental health care. We are committed to providing life-changing care for individuals experiencing severe mental illness and helping them embark on the path to recovery.

Our team consists of highly qualified and compassionate professionals who share a common goal: to provide comprehensive care that leads to lasting recovery. We believe in the power of evidence-based treatment and continuously integrate the latest research and best practices to achieve the best outcomes for our residents. At AMFM Healthcare, we foster a nurturing and supportive environment where healing can begin.

The Role: Medical Coordinator

As a Medical Coordinator, you will play a pivotal role in supporting our nursing department and ensuring the smooth operation of our organization. You will interact with clients, nursing staff, and external providers, making sure all processes run efficiently and effectively. Your administrative expertise will ensure that both clinical and operational aspects of care are seamless.

Key Responsibilities:

• Provide essential clerical and administrative support to the nursing department and Executive Directors.

• Triaging client calls and ensuring that licensed personnel are alerted as necessary.

• Greet clients in a warm, professional manner, ensuring a positive experience.

• Notify clients of upcoming appointments and assist in scheduling.

• Maintain a well-organized nursing station while fostering a quiet, focused atmosphere for optimal workflow.

• Handle pharmacy orders, chart audits, and documentation submissions.

• Collaborate with healthcare providers, coordinate medication needs, and manage medical appointments for clients.

• Manage office systems, including intake procedures and database organization.

• Ensure compliance with HIPAA and other regulatory standards.

• Manage purchasing orders for nursing supplies, ensuring timely approvals.

• Prepare letters, reports, and presentations for the nursing department as needed.

• Support intake assessments and maintain client medical records in line with best practices.

Qualifications:

• Must be 21 years of age or older.

• Successful completion of the ADP Selective Screening Services background check, as well as any required state and federal background checks.

• Associate’s degree in medical coordination or related field OR High School Diploma/GED with 2+ years of related experience.

• At least 1 year of administrative experience, preferably in a healthcare setting.

• Possess valid driver’s license with ability to be insured by our auto insurance policy which includes, but not limited to, the following requirements: 4 continuous years of driving experience, 21 years of age or older, less than 3 moving violations in the last 3 years, and no more than 1 major violation in the last 3 years.

Physical Requirements:

• Ability to work on a computer, use electronic systems, and communicate with others through both written and verbal formats.

• Ability to sit, stand, or walk for extended periods, lift up to 20 lbs, and climb stairs as needed.

Skills & Abilities:

• Excellent communication skills, both written and verbal.

• Proficiency in office equipment and software, including Microsoft Office, G Suite, EMR (Best Notes), and Adobe Acrobat.

• Knowledge of clinical and medical terminology.

• Ability to maintain professionalism and foster positive relationships with clients, families, and coworkers.

• Strong organizational skills, with the ability to prioritize and manage multiple tasks effectively.

• Ability to work independently and as part of a collaborative team.

Why Choose AMFM Healthcare?

We are not just another healthcare provider—we’re a team committed to changing lives. When you join AMFM Healthcare, you become part of a supportive community that values collaboration, compassion, and professional growth.

Pay & Benefits:

• Competitive pay: $22 - $26 per hour, based on experience, education, and licensure.

• Comprehensive benefits package for full-time employees, including:

  • Medical, dental, and vision plans through Anthem.

  • Life/AD&D insurance fully covered by the employer.

  • 401(k) plan with employer match.

  • Paid time off (PTO), Self Care Day, and Floating Holiday.

  • Educational Assistance Reimbursement Program.

  • Employee Assistance Program.

  • Health and Wellness Membership.

Make a Meaningful Impact

At AMFM Healthcare, we are more than just a healthcare provider—we are a family of compassionate professionals working together to make a real difference. If you are dedicated to supporting individuals in their journey toward recovery, we want you to join us!

AMFM Healthcare is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.

Friday-Sunday, 10:30pm-7:00am PST
24 hours