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Call Center Agent

smava

Responsibilities Advise customers via telephone regarding credit protection insurance products after a loan has been concluded Determine individual customer needs and provide tailored solutions using internal systems Ensure high customer satisfaction through strong service orientation Handle incoming inquiries (no cold calling) Requirements Initial experience in sales, telesales, or customer contact Service-oriented mindset with an interest in credit products Strong communication skills and a professional telephone manner Reliable and committed work ethic Ideally a completed commercial vocational training Benefits Salary model with uncapped commission Internal career programs, training, and coaching 100% remote work within Germany 30 days of vacation 10 additional child sick days Digital onboarding and provided equipment Health cooperation with sports providers About the Company smava is an online comparison portal that helps make loans transparent, fair, and affordable by mediating between customers and partner banks. #J-18808-Ljbffr smava

Vacancy posted 5 days ago
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