Director, Customer Insights & Engagement- Thoracic

Summary The Director, Customer Insights & Engagement will lead advanced analytics and market research to optimize engagement and performance across the US Thoracic business. Responsibilities Develop and execute primary/secondary market research to identify brand opportunities. Synthesize multi-source data (e.g., APLD, IQVIA, SHS, Claims, patient chart data, BrandImpact) into actionable insights. Present insights clearly to communicate market dynamics, competition, and brand performance. Partner with AI Forecasting and Centers of Excellence to unify insights generation. Collaborate with Brand Leads to answer business questions, support strategic choices, and enable senior leader presentations. Drive innovation in analytics (including AI/ML), continuous improvement, and capability building. Lead development/adoption of standardized reporting frameworks, predictive models, and performance dashboards. Mentor/manage the team and ensure compliance with operating policies/governance standards. Qualifications & Skills 8+ years in pharmaceutical analytics or market research. Bachelor’s required; Master’s/PhD preferred. Ability to synthesize primary research, secondary data, and competitive intelligence into senior-ready insights. Strong stakeholder management; excellent communication/presentation skills. Proficiency with industry data sources/tools (e.g., IQVIA, SHS, analytics platforms) and comfort with ambiguity. Strong analytical/market research/marketing science foundation; ability to connect analytics to business and brand strategy. Leadership attributes: trusted advisor, customer-first mindset, enterprise leadership, innovative and empowering collaboration. Benefits Health (medical/pharmacy/dental/vision), wellbeing programs, 401(k), disability/life/accident insurance, etc. Paid time off (flex time or vacation per role/location), national holidays; additional time off may apply. Compensation $197,800–$239,681 (Princeton, NJ). #J-18808-Ljbffr Scorpion Therapeutics