Office Coordinator / Service Scheduler

Job Description

Job Description

Office Coordinator / Service Scheduler Our client is looking for a detail-oriented and customer-focused Office Coordinator to support scheduling, customer communications, and day-to-day administrative operations. This role serves as a key point of contact for customers and internal staff, ensuring service appointments are organized efficiently and information is communicated accurately. The company offers a structured environment with established procedures and provides training on its systems and processes. This position is temp to hire and will pay between $21 and $25/hr. Responsibilities

• Manage incoming calls and respond to customer inquiries.
• Coordinate daily service schedules and assign work requests to field personnel.
• Keep customers informed of appointment times, schedule adjustments, and service updates.
• Monitor technician availability and update schedules accordingly.
• Maintain accurate appointment records within scheduling software.
• Provide administrative support including data entry, document management, and invoicing assistance.
• Follow up with customers regarding service requests and outstanding items.
• Assist with the coordination of daily office activities and workflow.
• Communicate effectively with field staff and office personnel to ensure smooth operations.
• Support customer satisfaction by providing timely and professional service.

Qualifications

• Previous experience in customer service, scheduling, dispatching, or office administration.
• Strong verbal and written communication skills.
• Professional and courteous phone etiquette.
• Ability to manage multiple priorities in a fast-paced environment.
• Highly organized with strong attention to detail.
• Positive, team-oriented attitude and reliable work habits.
• Comfortable learning new software applications and business processes.
• Working knowledge of Microsoft Office, including Excel.
• Strong problem-solving and follow-up skills.
• Ability to work effectively in a collaborative office setting.

If you are interested in learning more, please apply now.

Pay Details: $21.00 to $25.00 per hour

Search managed by: Christopher Riley

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.