Bilingual Receptionist (English/Spanish)

Job Description

Job Description

The Bilingual Receptionist (English/Spanish) plays a crucial role as the first point of contact, providing exceptional front desk support and ensuring effective communication in both English and Spanish. This position manages appointment scheduling, visitor greeting, phone handling, mail management, and database updates during standard business hours. The role offers frequent customer interaction and opportunities for professional growth into customer service or administrative assistant positions.

Responsibilities

• Provide front desk support and greet visitors warmly
• Handle inbound and outbound phone calls professionally
• Schedule appointments using Microsoft Outlook and Google Calendar
• Facilitate bilingual communication in English and Spanish
• Manage incoming and outgoing mail efficiently
• Update and maintain databases accurately
• Deliver consistent customer support throughout the day

Preferred Qualifications

• Entry-level experience in administrative support
• High School Diploma or equivalent
• Bilingual proficiency in English and Spanish
• Familiarity with Microsoft Office Suite
• Strong customer service and telephone etiquette
• Excellent organizational and communication skills