AI Transformation Lead

AI Transformation LeadIntapp's Enterprise Transformation and AI Center of Excellence is responsible for turning frontier AI capabilities, Celeste and Claude, into production workflows that our own GTM and Finance teams rely on every day. The AI Transformation Lead leads that work end to end: scoping the business problem, designing the agent or integration, shipping it into a live system such as OP4i, and proving out the impact with real usage data.This is a hands-on delivery role, not an evangelism or training function. You will own the full path from concept to production for our highest-value agentic workflows, working inside a defined governance model that includes structured prioritization, UAT, and change management. You will also be responsible for turning what you learn into reusable playbooks and frameworks that make the next deployment faster than the last.You'll work closely with Business Transformation Managers, Data Quality Manager, Operations, G&A, IT, and Applied AI and you'll have a direct role on the AI Advisory Council that sets investment and prioritization decisions for the enterprise AI program.AdoptionConsistent weekly active usage of deployed workflows across the target function, measured against licensed seatsNew workflows reach broad usage within 90 days of general availabilityImpactMeasurable time savings per workflow against a documented baseline, not an estimateClear improvement in data quality, cycle time, forecast accuracy, client NPS, etc. tied directly to your deploymentMaturityA growing portfolio of agentic workflows moved from concept to production each quarterDeployment patterns codified into playbooks and frameworks that other teams can reuseA shrinking concept-to-production cycle time as your patterns matureWhat You Will DoLead end-to-end delivery of AI-driven workflows, from intake and prioritization through build, UAT, and production rolloutEmbed directly with Sales, Services, Success & Support, etc. to identify and scope real workflow frictionWork directly with Applied AI team to bring client successes and learnings to inform the internal Celeste workflow roadmap; additionally, share internal successes with the Applied AI teamDesign and build integrations & workflows across OP4I, M365, Celeste, Claude, etc. including new, Celeste Playbooks, Claude Skills/Plug-ins, and agentic workflowsBalance trade-offs across scope, speed, and quality to protect delivery timelines and outcomesTranslate ambiguous business requests into scoped, governed, production-ready solutions with a clear owner and success metricCodify successful patterns into reusable playbooks, templates, and frameworks that scale beyond a single deploymentProvide structured feedback on real-world usage and performance data to IT and the AI Advisory CouncilIdentify and flag data governance risks, including access control gaps and write-back conflicts, before they become production issuesDevelop an operating model to scale Playbooks and agents across Business Transformation Managers and Operations teams (e.g., workflow ownership, change management, adoption, etc.)What You Will NeedProven experience deploying AI/ML systems into production, including LLM-based applications, with a strong understanding of how model behavior affects real business workflowsExperience working directly with senior stakeholders, able to translate technical concepts into business value and drive adoptionDemonstrated ability to scope and deliver complex systems in fast-moving, ambiguous environments, with strong judgment on risk and prioritizationA combination of engineering, consulting, and product thinking, with strong systems and architectural judgment and an ownership mentalityExcellent communication skills across technical and non-technical audiences, with the ability to simplify complexity and drive alignmentComfort operating inside a structured governance model, balancing speed with the discipline required at enterprise scaleWhat you will gain:At Intapp, you'll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You'll be part of a growing public company, with a modern work environment that's connected yet flexible and where your professional growth and well-being are top priorities. We'll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork. Here, you will have the opportunity to: Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career. Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day. Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about. Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of. Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at . If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.SummaryLocation: Charlotte, NCType: Full time