IT Service Delivery & Support Manager - Remote Eligible
Texas Health and Human Services
- Remote job
Health & Human Services Comm in Austin, TX seeks an IT Service Delivery & Support Manager to lead the TULIP & SEMARC Service Desk, supervise agents and contracted staff, and drive service delivery improvements. The role focuses on planning, implementing service desk processes, and coordinating with program areas to ensure service levels are met. Telework eligibility and a day shift are included, with a regular full-time schedule in Austin. #J-18808-Ljbffr Texas Health and Human Services
$5,098.66 - $6,701.75 per month
Job Details Functional Title: IT Service Delivery & Support Manager Job Title: Manager II Agency: Health & Human Services Comm Department: Cstmr... ...Shift: Day; Additional Shift: Days (First) Telework: Eligible Travel: None Regular/Temporary: Regular Full Time/Part...Remote workPermanent employmentFull timeContract workTemporary workPart timeWork experience placementWork at officeShift workDay shift$110k - $125k
...AlixPartners is seeking a Service Desk Lead in New York, NY to supervise the service desk team and provide high-level customer service in IT support. The role requires a minimum of 5 years in a similar role and preferred leadership experience. The candidate will resolve...Remote work$135k - $175k
...Overview The Director of IT Service Delivery/Service Management is a pivotal leadership role... ...IT Service Desk, L1/L2 support, managed service... ...time associates are also eligible for paid time off, paid holidays... ...Technology Job Type Full‑Time Remote Type Hybrid Evergreen No...Remote workFull timeContract workFlexible hours$102k - $208k
...Dallas, TX) The Sr Service Delivery Manager, Software. for the IT... ...development, integration, and support of applications and... ...transparency across IT (including... ...Exempt Status: (Yes = not eligible for overtime pay)(No... ...do their best work. Remote roles will also have...Remote workWork experience placementWork at officeWork from homeFlexible hours- The Texas Health and Human Services is seeking a Director of Operations & Support to oversee critical software applications related to Texas health services. The role involves managing IT operations, procurement, compliance, and vendor relationships. Candidates should...Remote job
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$135k
...Director of Campus Support Services & Service Delivery Hiring Department: Enterprise... ..., including remote work, are available... ...emerging trends in IT support delivery, ITSM... ...onboarding, access management, and troubleshooting... ...investigation and must meet eligibility requirements for...Remote workFull timeWork at officeImmediate startMonday to FridayFlexible hoursShift workNight shift$130k - $180k
...Position Title IT Service Delivery Manager Location Washington, DC Position Type Full time Requisition... ...Manager leads BRG’s global Tier 2 IT support organization, delivering high-quality... ...responsive, and solution‑oriented on‑site and remote support interactions. Partner with...Remote workFull timeWork at officeShift work- ...oriented Enterprise Service Desk Manager to join our team... ...analysis of support requests, identify... ...enhance service delivery, including developing... ...in using remote support tools and... ...certifications, and relevant IT certifications (e... ...Must be eligible to obtain Top Secret...Remote workWork at office
- ...Profession (Job Category): IT, Telecom & Internet Job... ...: Full time Remote: No Job Description... ...Energy as a Factory IT Site Delivery Manager supporting our Alamo, TN and Crystal... ...where your expertise turns IT services into real business value....Remote workFull timeLocal areaImmediate startFlexible hours
- Insight Enterprises is seeking a Services Manager in Chicago, IL to manage technology solutions and lead delivery for clients. This role requires oversight of resource management... ...such as flexible work locations and a supportive culture centered on values of Hunger, Heart,...Remote jobFlexible hours
- Insight is seeking a Services Manager in Chicago to manage technology solutions delivery. The role includes resource management, service operations, and ensuring client... .... Benefits include flexibility to work remotely part-time and other performance-based compensations...Remote jobPart time
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A leading technology solutions provider in California is seeking a Manager Service Delivery to lead Service Desk and Remote Maintenance teams. This full-time role involves improving incident management processes and mentoring staff. Candidates must have a Bachelor's degree...Remote jobFull timeFlexible hours- ...Information Technology team at Canyon Ranch as an IT Service Delivery Manager (Service Delivery & Client Services Manager) supporting web, application, and API management... ...position for a Texas-based candidates with remote work and travel to the Spicewood, TX and Fort...Remote workNight shift
$50 per hour
IT Service Delivery Manager - Operations Support (NC, Temp to Hire) Position IT Service Delivery Manager - Operations Support (Siemens MOM/Opcenter Applications... ...reliable releases. Additional Requirements: Large/remote team leadership; ability to follow/enforce processes...Remote workFull timeTemporary workCasual workWork at officeAfternoon shift$112k - $179k
...seeking an experienced Service Desk Manager to lead and oversee enterprise IT support operations within a... ...excellence, and ensuring the delivery of high-quality... ...geographically-distributed remote locations. Supervise,... ..., employees may be eligible for overtime, shift differential...Remote workContract workFor contractorsShift work$109.53k
...provider of digital services and technology... ...focus on end-to-end managed IT services,... ...development, DMI supports public sector agencies... ...-quality service delivery. Duties and Responsibilities... ...onsite and remote support functions... ...and must meet eligibility requirements for...Remote work$102.5k - $136.5k
...Technical Support Manager - West Coast/Pacific Time Zone US - Remote - Washington, US - Remote - Oregon... ...development with the delivery of a stellar support experience... ...Knowledge-Centered Service (KCS) methodology to... .... Employees are also eligible for variable...Remote workLocal areaFlexible hoursShift work- ...client is seeking a Technical Support Manager responsible for acting as the... ..., and handling a variety of IT support tasks in a business environment... ...Freshworks phone, email, and remote tools. Execute end-to-end... ...Coverage (MEC) Plan. Eligibility for health benefits is based...Remote workTemporary workLocal area
- ...capabilities spanning IT, Cybersecurity,... ...Environmental services. Backed by top-... ...on-site support for DoD OIG's headquarters... ...personnel and remote support for... ...Desk Service delivery. ~... ...available to DoD OIG management documentation... ...with SCI eligibility. Must...Remote workWork experience placementFor subcontractorWorldwide
- Dollar General is seeking an experienced IT Operations Manager to lead the Consolidated Hosting domain within ITOS. The role oversees service delivery, vendor management, risk mitigation,... ...ecosystems, including offshore and remote teams, while aligning with company objectives...Remote work
$112.6k - $160.9k
...SUMMARY The Service Desk Manager is responsible for... ...Contact (SPOC) for IT service requests,... ...SLA compliance, supports SOX controls, and... ...proactive service delivery with a strong... ...phone, walk in, remote, and on site support... ...candidates may be eligible for bonus, stock,...Remote work$115k - $124k
...operation of the service desk, including incident management and request... ...replacement and support, mobile device... ...Actively uses IT service management... ...Monitors service delivery and service... ...maintenance, repair, and remote system... ...employees are eligible for the following...Remote workFull timeTemporary workWork at officeLocal areaMonday to FridayFlexible hours$97k - $113.33k
...University is recruiting a Service Desk Manager to join our CWU... ...of us plays a part in supporting and empowering our... ...support tools to enable remote assistance (including... ...of the CWU IT Service Management system... ...employee of CWU may be eligible for the Public Service...Remote workWork experience placementWork at officeLocal areaMonday to FridayShift workAfternoon shift$80k - $105k
Role Description The Technical Services Delivery Manager facilitates the delivery of technical solutions... ..., and other digital assets in support of our client’s digital marketing activities... ...and expectations. This role is open to remote candidates based in the U.S., with a...Remote workFull timeImmediate startFlexible hours$90k - $110k
...Position Overview The Manager of Support (Help Desk) is... ...to ensure the delivery of high-quality technical... ..., and ensuring service level agreements... ...experience in IT support, and a... ...position is not eligible for immigration sponsorship... ...systems and remote support tools....Remote workMonday to Friday- ...experienced and motivated Service Desk Tier 2-3 Lead... ...model with onsite support at the client site... ...-aligned Tier 1-3 IT support services... ...endpoint management, and asset lifecycle... ...in a hybrid onsite/remote environment. Ensure... ...Citizen. Must be eligible to obtain and maintain...Remote workLocal area
- ...experienced and motivated Service Desk Tier 1 Lead... ...of onsite support at the client site... ...-aligned Tier 1-3 IT support services to... ...enterprise endpoint management, and asset... ...in a hybrid onsite/remote environment. Ensure... ...Citizen. Must be eligible to obtain and maintain...Remote workLocal area
- ...Pharmacy Automation Manager The Pharmacy Automation... ...(Rx Auto) Customer Support Center (CSC) provides... ...customers, managing the remote service and support for BD customers... ...development as it relates to the customer... ...disability, military eligibility or veteran status, and...Remote workWork at officeWorldwideFlexible hoursShift work
- ...seeking an experienced IT Helpdesk Manager to lead our... ...consistently great IT service, this is your... ...‑site service delivery Operations & Service... ...in a technical support or helpdesk environment... ...management, and remote support tooling... ...1324b(a)(3), or eligible to obtain the...Remote workPermanent employmentWork at office
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