Customer Service Representative / Office staff
Camping Companies Inc
Customer Service Representative / Office Staff
Albuquerque Office - Albuquerque, NM 87121
Description
Duties will be performed in the Repossession and/or Auto Lending Industries including Skip Tracing, Account Management, Collections, & Customer Support. Employees should have a high level of knowledge regarding all areas of investigation, collateral recovery, and customer service. Employees are expected to provide the highest level of customer service to our clients, have a passion for the business, and be willing to go the extra mile for our clients!
Qualifications
- Must be at least 20 years old.
- You should have experience utilizing Re-Pros software and/or other repossessions software management products.
- Have experience in customer service, skip-tracing services, investigations or account services. With knowledge of the repossession process and the complexities involve in it.
- Be proficient in computer software applications such as Internet Explorer, Groupwise, and Microsoft Word and Excel.
- Have the ability to multi-task and deal with accounts appropriately in a high-stress environment - including updating, receiving, assigning, organizing, & follow up.
- Be team & task oriented and skilled at time management.
- Understand and be able to follow the laws and regulations that govern the asset recovery profession.
- Be able to answer calls from clients and provide appropriate, professional, accurate and timely information.
- Communicate professionally with clients to assist in the development of client relationships and new client development.
- Be willing to work whatever hours needed when necessary.
- Be willing to take and pass the Certified Asset Recovery Specialist (CARS) exam.
Camping Companies IncVacancy posted 5 days ago
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