Front Desk Receptionist

Join Our Team as a Front Desk Receptionist!

We are seeking a friendly, professional, and compassionate Front Desk Receptionist to join our team in a long-term care setting. As the first point of contact for residents, families, visitors, and staff, the Front Desk Receptionist plays an important role in creating a welcoming and positive environment.

This position is ideal for someone who enjoys working with people, providing excellent customer service, and helping ensure the daily operations of the facility run smoothly. The successful candidate will be organized, dependable, and comfortable managing a variety of responsibilities while maintaining a warm and respectful approach to residents and their families.

Compensation: $17.00 per hour

Shifts:

• Flexible 4-hour shifts are available throughout the day, evening, overnight, and weekends
• Per diem, working hours will be assigned on an as-needed basis.
• Shifts will occasionally be assigned on major holidays.

Position Summary:

Responsible for answering telephone calls and passing those calls to their intended destination. Will also be responsible for monitoring entrances and exits via a closed circuit TV monitor. Will also handle various clerical functions as assigned by the Lead Receptionist/Supervisor or their representative. Will be trained by the Lead Receptionist/Supervisor pertaining to Facility procedures. The Front Desk Receptionist will retain and exhibit thorough knowledge of facility policies and procedures as it relates to the above duties.

Position Qualifications:

1. High School Diploma
2. Two years experience as a telephone operator
3. Articulate, tactful, and able to deal with people in a pleasing manner in both personal and telephone contacts
4. Able to handle simple clerical functions and multitask
5. Ability to communicate effectively
6. Availability to work weekdays, evening and weekends.