Office Administrator

Job Description

Job Description

White House Banquets & Event Center | Anaheim, CA
Full-Time

White House Banquets & Event Center is looking for a professional, organized, and friendly Office Administrator to join our team. We host weddings, quinceañeras, corporate events, school functions, private celebrations, and other special occasions in a beautiful, all-inclusive event venue setting.

This position is ideal for someone who is detail-oriented, dependable, comfortable communicating with clients, and able to help keep the office and event operations running smoothly.

Position Overview

The Office Administrator will support the day-to-day administrative operations of the venue, assist with client communication, maintain organized records, and provide general office support to the management and event teams. This role requires a professional and welcoming personality, strong organizational skills, and the ability to handle multiple tasks in a fast-paced hospitality environment.

Responsibilities

• Greet clients, guests, vendors, and visitors in a professional and welcoming manner
• Answer phone calls, respond to emails, and assist with general inquiries
• Schedule appointments, tours, consultations, meetings, and client follow-ups
• Assist with maintaining client files, contracts, invoices, payment records, and event documents
• Help organize event-related paperwork, timelines, menus, floor plans, guest counts, and vendor information
• Provide administrative support to event managers, sales staff, and ownership
• Track office tasks, deadlines, calendars, and internal reminders
• Assist with preparing forms, proposals, quotes, agreements, and other documents
• Maintain office supplies, filing systems, and general office organization
• Communicate professionally with clients before and after events
• Support basic bookkeeping, payment tracking, and data entry as needed
• Help coordinate with vendors, staff, and internal departments
• Maintain confidentiality of client, employee, and company information
• Assist with other office and venue-related tasks as assigned

Ideal Candidate

The ideal candidate is professional, reliable, friendly, and highly organized. This person should enjoy working with people, take pride in excellent customer service, and be comfortable supporting both office operations and event-related administrative needs.

A successful Office Administrator will be able to stay calm under pressure, communicate clearly, follow through on tasks, and help create a smooth experience for both clients and team members.

Qualifications

• Prior office, administrative, receptionist, hospitality, event, or customer service experience preferred
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Professional phone and email etiquette
• Friendly, polished, and customer-service-oriented personality
• Ability to multitask and prioritize responsibilities
• Comfortable using computers, email, calendars, spreadsheets, and basic office software
• Ability to handle confidential information with discretion
• Reliable, punctual, and able to work independently
• Bilingual English/Spanish preferred, but not required
• Experience in weddings, events, hospitality, sales support, or venue administration is a plus

Schedule

Monday-Thursday 1pm to 9pm; Flexible and Variable schedule on Friday-Sunday

What We Offer

• A beautiful and professional event venue environment
• Opportunity to work in the wedding, banquet, and hospitality industry
• Supportive team atmosphere
• Hands-on experience with event operations and client relations
• A role that directly contributes to memorable celebrations and meaningful client experiences

About White House Banquets & Event Center

White House Banquets & Event Center is a 5-Star rated , premier event venue in Anaheim, California, specializing in weddings, receptions, quinceañeras, debuts, corporate events, school functions, and private celebrations. Our venue is known for its beautiful event spaces, all-inclusive services, attentive staff, and commitment to creating unforgettable guest experiences.