Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Rep

Employnet Inc

Job Summary The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This role is responsible for delivering exceptional service, managing transactions, resolving inquiries, and ensuring adherence to company policies, service standards, and performance metrics. Essential Duties and Responsibilities Respond to incoming customer calls promptly and courteously to ensure a positive service experience. Process customer transactions, including payments, refunds, and account updates, with accuracy and professionalism. Accurately document customer interactions, transactions, and relevant data in the system to maintain high data integrity. Address customer questions, troubleshoot issues, and escalate complex cases when necessary to ensure timely and effective resolution. Provide clear and accurate information regarding products, fare media, programs, and related services. Ensure compliance with company policies, regulatory requirements, and internal procedures, including proper recordkeeping. Meet or exceed established KPIs, including call handling time, first-call resolution, and transaction accuracy, while maintaining superior service quality. Background and Experience High school diploma or equivalent required. Previous customer service experience, preferably in a call center, retail, or high-volume service environment, is strongly preferred. Strong communication, problem solving, and interpersonal skills with the ability to manage challenging situations professionally. Proficiency in computer systems and data entry; experience using CRM or call center platforms is a plus. Availability to work extended hours, weekends, or holidays based on business needs. Employnet follows an equal opportunity employment policy in all aspects of employment and employs personnel without regard to race, creed, color, religion, national origin, gender, sexual orientation, age, physical or mental disability, veteran status, marital status, or any other consideration made unlawful by federal, state or local law, ordinance or regulation. Employment complies with the Americans with Disabilities Act and other applicable laws ensuring equal employment opportunities to qualified individuals with a disability, reasonable accommodations are made for the known physical or mental limitations of an otherwise qualified individual with a disability, unless hardship, direct threat to health or safety, or other job-related consideration exists.

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Rep in Concord, NH vacancy
  • $790 per week

     ...Searching for a customer service job? Before you apply — this pays you to share your opinion, not answer phones. No customer service experience needed. Focus Group Panel is real market research — actual companies paying for honest feedback on their products and services... 
    Suggested
    Full time
    Part time
    Remote work

    Focus Group Panel

    Concord, NH
    1 day ago
  •  ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions... 
    Suggested
    Contract work
    Part time
    Local area

    Dollar Tree

    Concord, NH
    2 days ago
  •  ...Customer Service Representative Linde Advanced Material Technologies Inc. Concord, NH, United States | req29859 What you will enjoy doing: Process sales orders using the material requirements planning database system Provide customers with pricing, availability, order... 
    Suggested
    Work experience placement
    Work at office

    Linde Plc

    Concord, NH
    4 days ago
  •  ...This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer... 
    Suggested
    For contractors
    Work experience placement
    Afternoon shift

    The Sherwin-Williams Company

    Concord, NH
    5 days ago
  • $39 per hour

     ...Customer Service & Sales Customer Service & Sales employees enjoy the following perks: A complimentary monthly massage at the studio Our team members will earn commission for Wellness Membership sales. The opportunities for commission growth are all dependent on you!... 
    Suggested
    Work at office
    Shift work

    Elements Massage

    Concord, NH
    3 days ago
  •  ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team... 
    Start working today
    Local area
    Remote work

    U-Haul

    Concord, NH
    1 day ago
  •  ...New Hampshire 03304 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged... 
    Weekly pay
    Full time
    Temporary work
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    Circle K Stores, Inc.

    Bow, NH
    3 days ago
  •  ...Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,...  ...customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by... 
    Work experience placement
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens Boots Alliance

    Concord, NH
    5 days ago
  • $13 - $16 per hour

    Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and... 
    Hourly pay
    Flexible hours

    Circle K

    Concord, NH
    1 day ago
  • $18 - $21.6 per hour

     ...Customer Service Representative As a Customer Service Representative, you will address various customer needs such as account maintenance, billing inquiries, product orders, and overall communication with the company. Your goal will be to deliver exceptional customer... 
    Hourly pay
    Relocation package
    Flexible hours
    Weekend work

    Irving Oil

    Concord, NH
    3 days ago
  • $16 - $17 per hour

     ...Customer Call Center Rep Concord, NH, United States $ 16.00 - 17.00 (US Dollar) About the job Customer Call Center Rep Customer Call...  ...to Friday 8am to 4:30pm Call center Clerical/customer service experience Must pass preemployment, drug test Communicate... 
    Monday to Friday

    Global Channel Management

    Concord, NH
    3 days ago
  • $22 - $29.34 per hour

     ...Banking Teller Pay Range: $22.00 - $29.34 (Hourly) This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers with basic deposit and lending... 
    Hourly pay
    Work at office
    Local area

    Bangor Savings Bank

    Concord, NH
    3 days ago
  • $23.47 - $38.62 per hour

     ...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position... 
    Hourly pay

    Postal Recruiters

    Concord, NH
    4 days ago
  • Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions... 
    Contract work
    For contractors
    Work experience placement
    Local area
    Afternoon shift

    Sherwin-Williams

    Concord, NH
    5 days ago
  • $23.47 - $38.62 per hour

     ...holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working...  ...of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues... 
    Hourly pay
    Weekend work

    Postal Recruiters

    Concord, NH
    4 days ago
  • $50k - $55k

     ...process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative,...  ...related duties as assigned. What You'll Bring 1-2 years of customer service experience required. Strong written and verbal communication... 
    Temporary work
    Work at office
    Flexible hours

    Tripleseat Software

    Concord, NH
    3 days ago
  •  ...Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions... 
    For contractors

    Sherwin Williams

    Concord, NH
    1 day ago
  •  ...Job Description Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly... 
    Contract work
    For contractors
    Work experience placement
    Local area
    Afternoon shift

    Sherwin-Williams

    Concord, NH
    4 days ago
  •  ...Eyewear Customer Service/Sales Advisor Concord, NH Job Type: Full Time Associate Req # 32494 About the Role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr., you play an essential role by providing personalized eyecare through... 
    Full time
    Work at office
    Shift work
    Weekend work
    Afternoon shift

    MyEyeDr

    Concord, NH
    5 days ago
  • $16 - $19 per hour

     ...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting... 
    Hourly pay
    Full time
    Part time
    Shift work
    Night shift
    Weekend work

    Walgreens

    Concord, NH
    3 days ago
  •  ...Hybrid position JOB SUMMARY Develop and maintain positive relationships with customers, brokers, sales representatives, and internal teams while providing excellent customer service. Responsible for accurate order entry, order changes, claims, customer information... 
    Work experience placement
    Seasonal work
    Work at office
    Remote work
    Worldwide

    Proven Winners Loudon

    Pembroke, NH
    2 days ago
  • $500 - $1,800 per month

     ...Position Licensing Service Representative (Job ID: 52914) – Full‑time, Permanent Location US:NH:CONCORD – 7 Eagle Square, Concord, NH...  ...eligibility determinations. Provides program guidance, training, and customer service functions by advising and educating licensees,... 
    Hourly pay
    Permanent employment
    Full time
    Traineeship
    Work at office
    Flexible hours

    The State of New Hampshire

    Concord, NH
    2 days ago
  •  ...courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them...  ...Stronger Together! Position Overview Our Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and... 
    Minimum wage
    Temporary work
    Local area

    SiteOne Landscape Supply

    Chichester, NH
    3 days ago
  • ULTA Beauty in Concord, New Hampshire is seeking a Task Associate to deliver operational excellence in supporting sales drivers. The position focuses on maintaining immaculate store conditions and ensuring product availability. Tasks include operational compliance, teamwork...
    Day shift
    Afternoon shift

    ULTA Beauty

    Concord, NH
    1 day ago
  •  ...Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals...  ...Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot... 

    VCA Animal Hospitals

    Concord, NH
    3 days ago
  • $15 per hour

     ...of pet parenthood through district experiences, products, and services. Let’s Go! Own & Commit. We are stronger as One Petco team. We...  ...Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.Support a safe, clean, and welcoming... 
    Local area
    Flexible hours
    Shift work
    Night shift
    Afternoon shift

    Petco

    Concord, NH
    4 days ago
  • $23.47 - $38.62 per hour

     ...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success...  ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative... 
    Hourly pay

    Postal Recruiters

    Pembroke, NH
    6 days ago
  • About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands‑on operational, technical...
    Part time
    Work experience placement
    Seasonal work
    Work at office
    Relocation
    Flexible hours

    H&R Block

    Concord, NH
    2 days ago
  • $15 - $17 per hour

     ...methods Run reports from system database Communicate with customers to assist with registration and billing inquiries...  ...school diploma or general equivalency diploma Strong customer service skills Possess strong computer skills This is a full-time... 
    Hourly pay
    Full time
    Summer work
    Immediate start

    The Granite YMCA

    Concord, NH
    5 days ago
  •  ...Accounts Receivable Coordinator is responsible for ensuring appropriate reimbursement from assigned insurance carriers for all physician services. This role requires strong knowledge of billing, surgical and office coding and appeals, along with excellent organizational and... 
    Work at office

    Concord Ortho

    Concord, NH
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Rep. Be the first to apply!