Center Director

Leads and manages all aspects of patient flow and clinic operations. Executes on BrightView’s operations playbook for the clinic. Plans, leads, and delivers regular team meetings. Responsible for ensuring a consistent and high-quality patient experience within the clinic setting. Identifies and facilitates resolution of issues and conflicts within the center. Ensures clinic staff compliance with established policies, procedures, workflows, and training. Effectively manages all site-level personnel across multiple professional disciplines. Cultivates staff development and sets clear expectations for performance. Establishes staff performance improvement plans and redirection/retraining efforts. Develops community partnerships in collaboration with BrightView’s Outreach teams. Ensures proper collaboration with the Quality department partner. Fulfills Program Administrator Role as outlined by State Administrative Code as needed. Follows and enforces all federal, state, and local healthcare requirements. Responsible for new staff onboarding and training. Requirements 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting; or 2+ years’ experience in a clinic-based position within BrightView with leadership/management responsibilities. Bachelor’s degree preferred Core Competencies Demonstrates expertise in clinic operations management, ensuring high-quality patient experiences while leading staff development and compliance with healthcare regulations. Proficient in conflict resolution and performance improvement strategies within a healthcare setting. Highest-signal resume keywords Clinic Operations Management Patient Experience Enhancement Staff Development and Training Compliance with Healthcare Regulations Conflict Resolution ATS Optimization Keywords Hard Skills Operations Playbook Execution Performance Improvement Plans Onboarding and Training Issue Resolution Team Meeting Leadership Soft Skills Effective Communication Leadership Collaboration Problem Solving Staff Management Industry Keywords Human Services Drug and Alcohol Setting Healthcare Requirements Quality Department Collaboration Community Partnerships #J-18808-Ljbffr Jobtailor