Sales Coordinator

Location: Farmington Hills, MI — Hybrid (2 days/week in office) Pay: $18–$20.62/hr (depending on experience) Duration: Contract (W2 with benefits) — 12 months Hours: 40/week | No travel Our client has engaged us in a search for a dedicated and detail-oriented Sales Coordinator to act as a vital liaison between our sales team, cross-functional departments, customers, and factories. This role offers a dynamic environment where you will support sales operations, enhance customer satisfaction, and contribute to the company’s growth. Key Responsibilities Customer and Internal Support: Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring smooth communication between clients, factories, and internal teams. Order Processing & Coordination: Manage order intake via EDI and manual methods, verify order accuracy, and communicate with factories and MRP systems to ensure timely fulfillment. Documentation & Record Keeping: Process orders, credits, debits, returns, export requests, and inventory transfers. Maintain accurate records and ensure adherence to company policies. Shipment & Delivery Management: Track shipment status, respond to delivery inquiries, and coordinate expediting or change requests to meet customer deadlines. Inventory & Sales Support: Collaborate with internal departments to support inventory planning, sales initiatives, and marketing efforts while adhering to internal controls and policies. Customer Problem Resolution: Act as the point of contact for resolving sales-related issues, ensuring customer satisfaction and maintaining professionalism. Administrative Duties: Prepare reports, compile statistical data, handle correspondence, and support the credit department with documentation for chargebacks and proof of deliveries. Qualifications & Skills Experience: Minimum of 4 years in customer service, sales support, or sales operations, preferably within automotive or manufacturing sectors. Education: High school diploma/GED required; Bachelor’s Degree preferred. Technical Proficiency: Experience with SAP and familiarity with customer EDI systems is preferred. Proficiency in Microsoft Word, Excel, and Outlook. Skills: Strong interpersonal, communication, and organizational skills. Basic math skills required; ability to handle multiple priorities efficiently. Attributes: Customer-focused mindset, proactive problem solver, and team player. Why Join Our Client's Team? Career Development: Opportunities to grow within a reputable organization committed to your professional growth. Work Environment: Hybrid schedule promoting work-life balance with a supportive team culture. Empowerment & Impact: Play a key role in process improvements, customer satisfaction, and operational success. Ready to make an impact as our new Sales Coordinator? Apply now and become part of a company that values innovation, teamwork, and your professional development! The hourly pay rate range for this position is $18.00 to $20.62 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #J-18808-Ljbffr Synergis