Revenue Staff Accountant

Revenue Staff Accountant

This role is a key contributor to the billing, accounts receivable, collections, and revenue operations function within a fast-growing organization. You will help manage the end-to-end quote-to-cash process, translating customer contracts and commercial terms into accurate billing workflows. The position combines hands-on accounting responsibilities with contract implementation, reconciliation, systems support, and process improvement. You will work closely with Revenue Accounting, Sales, Client Success, Revenue Operations, FP&A, and technical teams to resolve complex billing needs. The role offers significant exposure to senior stakeholders, customer-facing issues, and cross-functional initiatives. You will also help strengthen controls, improve data quality, automate workflows, and scale billing operations as the business grows. This is an ideal opportunity for an analytical, detail-oriented accounting professional who enjoys solving operational challenges in a dynamic environment.

Accountabilities

• Manage customer billing and accounts receivable activities, including recurring and usage-based billing, true-ups, credits, adjustments, billing schedule changes, and refunds.
• Review and approve invoices and supporting documentation, validating service periods, pricing, usage, credits, and customer-specific requirements before release.
• Follow up on aged receivables, investigate payment discrepancies, resolve invoice disputes, and provide clear explanations of account balances and billing activity.
• Partner with Client Success, Sales, Sales Operations, Revenue Operations, and Accounting to translate new sales, renewals, amendments, expansions, and terminations into accurate billing requirements.
• Review contract terms and convert commercial provisions into customer setup, billing schedules, usage measures, implementation fees, invoice requirements, and supporting documentation.
• Coordinate contract implementation handoffs across cross-functional teams, track open billing items, and validate billing readiness and first-cycle accuracy.
• Support monthly and quarterly revenue close activities, including reconciliations, accruals, journal-entry preparation, variance analysis, and billing-related revenue inputs.
• Monitor billing exceptions, system errors, unapplied cash, open credits, and reconciliation items through resolution.
• Maintain documentation and evidence for internal controls, management reviews, and external audits.
• Partner with ERP, Revenue Operations, Data, Engineering, and other technical teams to investigate system issues and improve billing workflows.
• Test and validate system and process changes, assessing their impact on billing, customer accounts, reporting, and revenue.
• Identify root causes, reduce manual work, strengthen data quality, and develop scalable procedures and issue-resolution playbooks.
• Provide periodic reporting on collections and cash activity, support leadership analysis, and contribute to other accounting and operational projects as needed.

Requirements

• 2+ years of accounting experience, with a focus on customer billing and accounts receivable.
• Strong understanding of end-to-end billing and quote-to-cash processes within SaaS, subscription, or usage-based business models.
• Experience managing complex billing requirements, contract changes, invoice disputes, credits, reconciliations, and billing exceptions.
• Experience supporting contract setup, implementation, renewals, amendments, expansions, or terminations and translating commercial terms into operational billing requirements.
• Experience coordinating cross-functional implementation handoffs, tracking open items, and validating billing readiness before go-live.
• ERP experience required; experience with Workday is a strong advantage. Familiarity with Salesforce is also valuable, while Looker or another business intelligence platform is a plus.
• Working knowledge of GAAP, internal controls, revenue-related accounting processes, and audit support.
• Intermediate to advanced Microsoft Excel skills and strong analytical capabilities.
• Excellent written and verbal communication skills, with the ability to work effectively with both accounting and non-financial stakeholders.
• Demonstrated professional judgment, initiative, integrity, confidentiality, and professional skepticism.
• Ability to manage multiple priorities independently, meet deadlines, and maintain a high level of accuracy in a fast-paced environment.
• Strong collaboration skills and experience partnering with Sales, Client Success, Sales Operations, Revenue Operations, FP&A, Accounting, and technical teams.
• Bachelor's degree in Accounting, Finance, or a related field is preferred.

Benefits

• Base salary range of $61,410$73,689 USD per year, with actual compensation determined by location, experience, skills, education, internal equity, and other job-related factors.
• Remote-first work culture.
• 401(k) savings plan through Fidelity.
• Comprehensive medical, dental, and vision coverage, with multiple medical plan options.
• Disability insurance.
• Paid Time Off (PTO) and Discretionary Time Off (DTO).
• 12 weeks of 100% paid parental leave.
• Family-building and compassionate leave benefits, including fertility coverage and up to $25,000 for surrogacy or adoption.
• Paid leave related to failed fertility treatments, adoption, or pregnancy.
• Work-from-home reimbursement to support a productive home office and remote collaboration.
• Opportunities to contribute to process improvement, systems optimization, and scalable financial operations within a growing organization.