Automotive Service Advisor

Service AdvisorWe are part of Premier Automotive, a successful dealer group with over 33 stores nationwide! We represent top brands such as Chevrolet, Honda, Toyota, Nissan, Kia, Dodge, Chrysler, Jeep and Ford. Premier is actively involved in giving back to our community in a huge way with our "Giving Hope Foundation."Job Summary: The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.What We OfferCompetitive compensation planMedical, Dental and Vision Insurance401(k) with company matchMatching Christmas Club SavingsPotential Signing BonusPremium, ongoing professional developmentParticipate in Giving Hope Community Service daysEmployee Programs for referral bonus, vehicle acquisition, and automotive purchasesMore information on the benefits and career paths that Premier offers can be found at WhyPremierAutomotive.comService Advisor ResponsibilitiesGreet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersService Advisor RequirementsProven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantVery energetic personalityA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Premier is committed to the inclusion of all qualified individuals. In keeping with this commitment, Premier will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Premier at View phone number on click.appcast.io.