HR Generalist
$70k - $90kAdvanced Hospitality
Job Description
Job Description
Location: Milford, CT (Onsite) | Occasional Local Travel
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RESPONSIBILITIES:
- Personnel and Employee Relations:
- Lead employee relations for assigned projects, including investigations, management coaching, progressive discipline and performance management guidance.
- Advise clients on best practices for handling personnel issues fairly and legally.
- Draft corrective action documentation and ensure appropriate follow-through when requested.
- Respond to employee complaints, conduct internal interviews, and make recommendations for resolution.
- Provide onsite HR Support at client locations as requested.
- Union and Labor Relations (Municipal Focus):
- Support municipal clients with union matters, including interpretation of collective bargaining agreements (CBAs), grievance responses, and discipline within union guidelines.
- Coordinate with legal counsel as needed to ensure union actions comply with labor laws.
- Assist in preparing documentation for arbitration, negotiations, or labor board proceedings.
- Policy & Compliance Oversight:
- Review and enforce HR policies, handbooks, and procedures across clients to ensure consistency and legal compliance.
- Maintain knowledge of federal, state, and local labor laws, including those specific to hospitality and public sector workplaces.
- Provide support during government audits, investigations, or compliance checks.
- Client Advisory & Communication:
- Serve as a trusted advisor to clients on personnel matters and HR risk mitigation.
- Maintain regular contact with site managers and supervisors to address workforce concerns.
- Deliver coaching and training sessions on managing performance, handling complaints, and legal compliance.
- Documentation & Systems:
- Maintain detailed, accurate records of employee issues, investigations, and corrective actions.
- Use HRIS and document management systems to process updates and produce personnel reports.
- Draft memos, reports, and formal responses as needed.
- Track metrics and deliverables across all client projects.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Work independently and as part of a team to improve the execution and delivery of all HR related programs and processes.
- Strong operations management experience within all functions of onboarding and back-office operations and administration.
- Ability to effectively manage multiple projects simultaneously while meeting onboarding deadlines.
- Goal and revenue driven mindset with a positive and determined approach to research and analysis of onboarding operations.
- Excellent communication skills and a proven track record of developing business relationships and full life cycle onboarding and retention.
- Thorough understanding of HR matters, employment law, and conflict resolution.
- Must be highly efficient in Microsoft software platforms.
- Understanding of Onboarding Process efficiencies.
- Provide exceptional customer service and human relations skills to interact positively from widely diverse cultural backgrounds at all levels of the organization.
- High energy, positive “can-do” attitude, flexibility, teamwork, and attention to detail; high degree of initiative
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REQUIRED QUALIFICATIONS:
- Bachelor’s degree in human resources, Business, or equivalent experience in related field.
- 5+ years of HR experience with a strong focus on employee relations and personnel matters.
- Familiarity with union environments, collective bargaining agreements, or public-sector labor practices are highly preferred.
- Strong working knowledge of employment law (FMLA, ADA, Title VII, wage & hour, etc.).
- Experience supporting multi-site or outsourced HR clients preferred.
- HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred.
- Ability to develop, track and maintain departmental budgets.
- Strong analytical computer skills with expertise in Microsoft Office, ATS, Onboarding platforms.
- Ability to multi-task, prioritize, and effectively and independently manage projects.
- High energy and positive attitude.
- Ability to work independently and take and follow direction as needed.
- Critical thinking and analytical skills.
- Excellent written/verbal communication skills.
- High energy and positive attitude.
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TRAVEL
- The HR Generalist will be required to be on-site in our offices and occasionally at our clients’ local locations. Generally, travel is limited to day trips within a 40-mile radius but may occasionally exceed that radius. The HR Generalist must have reliable transportation and be able to travel when needed.
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BENEFITS
- Comprehensive Health, Dental, & Vision
- Paid Time Off
- Salary range: $70,000 - $90,000
- Sick time
- Holidays
- Life Insurance
- 401k Contributions
- Charity Matching
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Vacancy posted 26 days ago
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