Banquet Captain

Job Details Level: Experienced Job Location: Hotel Alex Johnson - Rapid City, SD 57701 Position Type: Full-Time/Part-Time Education Level: Not Specified Job Shift: Any About the Hotel Joining the team at The Hotel Alex Johnson in Rapid City, SD offers a unique and enriching experience rooted in history and hospitality. The hotel is a landmark deeply woven into the fabric of Rapid City’s heritage and located in the heart of downtown. Benefits Hotel Discounts: Enjoy reduced rates at LIV properties for your travels. Dining Deals: Get discounts on food and beverages at our outlets. WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark. Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks. Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access. AJ's Wicked Salon & Spa: Enjoy 10% off products and services. Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort. Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe. Daily pay is available to all Associates through ZayZoon. An equal‑opportunity employer. Responsibilities Meet and greet guests in a friendly and warm manner. Ensure every event meets and/or exceeds the information on the BEO. Coordinate with the event host on all aspects of the banquet function. Check banquet rooms, service, and kitchen areas for cleanliness, proper setup, and ensure sufficient supplies and equipment are available for the function. Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time. Respond quickly and accurately to guest requests. Plan the event course and orchestrate its completion in a timely, quiet and courteous manner. Supervise and train staff in the set up and break down of assigned banquet rooms according to contract and manager instructions. Supervise and train staff in the service of food and beverages according to standards. Discuss any last‑minute changes with the banquet team. Coordinate function details with banquet and kitchen staff. Monitor banquet personnel in the performance of their duties. Assist in conducting pre‑shift and pre‑function meetings. Guide, direct, and motivate banquet staff; provide guidance and direction to subordinates, including setting performance standards and monitoring performance. Perform other duties as assigned. Qualifications Must be 18 years or older. Must demonstrate excellent interpersonal and communication skills. Ability to work in a standing position for up to 8 hours. Ability to carry trays of 25+ pounds. Ability to work under time pressure constraints with a positive attitude. Knowledge of various banquet and food service techniques and standards. Prior experience in supervisory roles. Benefits for Full‑Time Associates Health / dental / vision / life policies. 401k plan with 3% match after one year of employment. Company‑wide discounts on hotel rooms and restaurants. #J-18808-Ljbffr