Manager, Member Engagement

Position Summary Member Engagement manager is responsible for elevating and advancing member engagement across the global talent mobility industry. This role administers a dynamic portfolio of 450+ WERC members across 60+ volunteer groups and their subcommittees. The ideal candidate brings a deep understanding of member engagement, exceptional organizational skills, and a passion for community building. Responsibilities Manage the annual Call for Volunteers process for 450+ WERC members. Lead the coordination and high-touch support of 60+ volunteer groups and subcommittees. Work with the leadership team and staff liaisons to develop and maintain committee charters and annual work plans that align key initiatives and deliverables with organizational goals. Monitor and manage multiple project timelines and milestones simultaneously to ensure timely progress of action items and outcomes. Serve as the primary staff liaison for 10-12 assigned volunteer groups, collaborating closely with co-chairs to schedule sub/committee meetings, prepare agendas, and coordinate action items. Prepare regular updates and reports for board meetings, highlighting committee progress. Develop onboarding, training, and recognition programs to support and sustain volunteer engagement. Facilitate collaboration across volunteer groups to foster innovation and knowledge sharing within the talent mobility ecosystem. This Role Might Be for You If You thrive in a fast-paced, collaborative environment. You enjoy building relationships and fostering a sense of community among members and volunteers. You are exceptionally detail-oriented and proactive, with a knack for juggling multiple priorities simultaneously, anticipating needs, and keeping projects on track. You are a strong communicator—both written and verbal—and can confidently lead meetings and prepare professional updates for leadership. You are tech-savvy and comfortable using databases, project management tools, and communication platforms to streamline operations. Qualifications Bachelor’s degree from an accredited four‑year institution or equivalent combination of education and experience. 2+ years of relevant professional experience, preferably within a trade association context. Exceptional project management, communication, and relationship‑building skills. Experience working across cultures and time zones with international member communities. Familiarity with the talent mobility industry or related sectors (e.g., HR, relocation, immigration, global workforce management) is preferred. Proficiency with CRM systems (e.g., Impexium), project tracking tools (e.g., Asana), and Microsoft Office Suite. Ability to travel to annual conference. #J-18808-Ljbffr New England Society of Association Executives