Client Partner

Client Partner

About the Job Required Skills: Adapt in client services, business consulting, and global delivery of IT solutions with experience in IT strategy, application/service delivery, leading and building high performance teams, and delivering growth. Align customer and business strategies to help achieve desired results for customers through technology innovation and enablement of value creation for organizations. Ability to build and maintain strong, positive relationships with clients. Work with cross-functional teams to develop and deliver customized solutions that meet customer needs and enable global delivery teams by providing optimal delivery solutions. Ability to identify growth opportunities and anticipate market trends. Driving revenue growth through consultative selling and strategic proposals. Expert in virtual presentations and digital communication platforms. Familiarity with latest technology and changes in market. Coordinating internal teams to ensure timely delivery of services. Should be problem solver, have creative approaches to client challenges and have ability to thrive in fast-changing environments.

Roles & Responsibilities: Serve as the primary point of contact for clients. Develop and execute account strategies aligned with client goals. Identify growth opportunities and create plans for upselling and cross-selling. Drive joint business planning and strategic value alignment. Collaborate with different service practices/horizontals within the organization to drive solutions contextual to the customer. Sales management through rigor in review of Pipeline and performance against plan on weekly, monthly, quarterly, and annual basis. Lead large RFPs and proactive proposals. Collaborate with other horizontals of TCS to penetrate new areas, and drive growth in existing areas where TCS has business. Pipeline creation through proactive thought papers, PoVs aligning to the industry trends. Make cold calls to clients, generate leads and follow up. Managed portfolios and customer relationships including Sr. Management. Oversee service delivery and ensure SLA compliance. Manage escalations and risk mitigation. Own contracts, invoicing, and financial governance for client accounts.

Generic Managerial Skills: Communication Skills. Strong verbal and written communication for client interactions, presentations, and reporting. Ability to articulate complex ideas clearly and persuasively. Sales Proficiency. Expertise in the sales cycle: prospecting, pitching, negotiating, and closing deals. Deep product knowledge to articulate value propositions effectively. Client Relationship Management. Building trust and rapport with clients. Active listening and empathy to understand client needs and deliver tailored solutions. Strategic Planning & Analytical Skills. Ability to develop account strategies aligned with business goals. Use of data analysis for forecasting and identifying growth opportunities. Negotiation & Persuasion. Skilled in negotiating contract terms while maintaining positive client relationships. Persuasive techniques to influence decision-making. Goal Orientation. Focus on meeting and exceeding targets. Leadership skills.

Salary Range: $200,000 - $235,000 a year