Product Trainer

Our client, a fintech company whose software serves the annuity and life insurance industry, is hiring an Associate Product Trainer. You’ll teach customers, partners, and employees how to get the most out of the software, showing how each feature solves a real business problem. You’ll work closely with sales, product, marketing, and technical experts. What you’ll do Plan and lead live training, in person and virtual, for customers, partners, and staff Build and keep current the courses, modules, certification materials, and curricula for each product and audience Script and record training videos and technical guides, and manage that content in the LMS Explain technical features in plain language, and tailor materials to sales needs and different user levels Work with sales and product teams to spot training gaps, set schedules, and run recurring sessions Track learner progress through observation and assessments, and look for ways to improve the program Set KPIs to measure training impact, product usage, and user satisfaction Be the main point of contact for training requests Travel up to 10% to support sales and marketing Requirements 3+ years of corporate adult training, including teaching proprietary software and designing software training Background in annuities or life insurance Strong presenter with experience running in-person (ILT) and virtual (vILT) sessions for groups of any tech skill level Experience with virtual classroom and collaboration tools, plus LMS administration Quick to pick up requirements and fix issues that come up mid-training Organized and detail-oriented, comfortable working solo or with a team #J-18808-Ljbffr Atlas Search