Vice President of Operations

Vice President of Operations Direct-to-Consumer Wine & E-Commerce We are seeking an accomplished Vice President of Operations to lead and scale the operational infrastructure of a rapidly growing Direct-to-Consumer wine business. This is an on-site leadership role based in the greater Napa Valley area of California. This executive will oversee supply chain, warehousing, fulfillment, logistics, inventory, procurement, and operational technology , creating a scalable operation that improves efficiency, profitability, and customer experience. The ideal candidate is a strategic, data-driven leader with experience optimizing complex operations within DTC, e-commerce, wine, beverage, or a related consumer business . VP of Operations Responsibilities Develop and execute an operational strategy aligned with growth objectives. Lead the end-to-end supply chain, including importing, warehousing, inventory, fulfillment, shipping, and distribution. Optimize a multi-site fulfillment network to improve delivery, customer experience, and profitability. Lead and develop a high-performing operations team focused on accountability and continuous improvement. Manage key 3PL, supplier, freight, and logistics partnerships . Improve inventory management, inbound processing, warehouse transfers, pick-and-pack productivity, accuracy, and fulfillment SLAs. Partner with technology leadership to optimize WMS, IMS, OMS, ERP, CRM, and e-commerce platforms . Establish KPIs and use operational and financial data to drive performance and cost reductions. Manage the operations budget and lead strategic procurement initiatives across packaging, freight, and transportation. Partner with Customer Experience to continually improve fulfillment and delivery. Support acquisitions, new business initiatives, and expansion from an operational perspective. Maintain compliance with applicable wine industry regulations. Reduce reliance on costly temperature-controlled shipping and expand multi-site fulfillment capabilities. VP of Operations Qualifications 8+ years of progressive operations leadership experience , ideally within DTC e-commerce, wine, beverage, consumer products, or complex fulfillment. Proven success scaling supply chain, warehousing, logistics, fulfillment, and inventory operations . Strong multi-site operations and 3PL management experience. Demonstrated ability to reduce costs while improving service and customer experience. Experience with WMS, IMS, OMS, ERP, CRM, and e-commerce technologies . Strong analytical and financial acumen with experience developing KPIs and managing operating budgets. Excellent leadership, communication, and cross-functional collaboration skills. Wine industry regulatory and compliance knowledge strongly preferred. Bachelor's degree preferred but not required. Ability to work on-site in the greater Napa Valley area . VP of Operations Benefits This is an opportunity to have a significant impact on a growing organization while helping build the operational platform for its next stage of expansion. Generous executive-level salary Annual performance bonus of up to 25% Stock options Competitive benefits package Simón de Swaan #J-18808-Ljbffr