Benefits Specialist

Join a mission-driven agency that helps millions of Americans save for retirement. The Federal Retirement Thrift Investment Board (FRTIB) is seeking a talented and motivated professional to serve in the role of Benefits Specialist. This announcement may also be used to fill additional Benefits Specialist, GS-0301-13, positions at FRTIB in the same location, requiring similar qualifications and experience. To qualify for this position, you must meet the specialized experience requirements listed below. Some positions may also require a basic qualification, such as a specific degree or certification. If applicable, that requirement will be listed below as well. Specialized Experience GS-13: Administering retirement benefits or retirement savings programs by interpreting policies, regulations, or plan provisions to resolve participant, customer, or stakeholder issues. Evaluating the operational effectiveness of an assigned benefits program, service delivery function, or external service provider (including contractors and vendors) by analyzing performance data against established or self-developed performance measures, in order to identify deficiencies, determine root causes, and recommend corrective actions or program improvements to management. Analyzing program, operational, or benefits-related issues to develop recommendations that improved service delivery, policy implementation, or program effectiveness. Developing policies, procedures, guidance, reports, or recommendations to communicate program requirements and support organizational decision-making. What Counts as Experience We consider both paid and unpaid experience, including but not limited to volunteer work with organizations like the Peace Corps, AmeriCorps, or other community groups. Volunteer work can help you develop skills that are directly relevant to this job. A full year of work means working 35-40 hours per week. If you worked part-time, we'll calculate your experience based on the actual hours you worked to add up to one year of full-time equivalent work (2,087 hours). To receive credit for part-time work, you must clearly describe your duties and responsibilities, and the number of hours you worked each week. #J-18808-Ljbffr