Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Monthly health stipend
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY:
Ive proudly owned my State Farm agency for nearly five years and lead a close-knit team of four. With my background as a U.S. Army captain and a Michigan State graduate (Go Green!), I bring leadership, dedication, and teamwork into everything we do.

Our culture is professional but relaxedwe keep snacks and drinks stocked for the team, enjoy periodic lunches together, and celebrate wins as a group. Outside the office, Im a husband and dad to two young boys, so I know the importance of balancing work, family, and community.

Were looking for motivated, team-oriented individuals who want to grow their career while making a meaningful difference for our customers.

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member for Jacob Asbury - State Farm Agent you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop and maintain client relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to clients.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Strong leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.