Support Logistics Associate

Support Logistics Associate

Silvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide vital communications for mission-critical applications in the harshest environments from underground tunnels to high-altitude balloons.

Silvus StreamCaster radios are being rapidly adopted by customers all over the world ranging from the U.S. and Allied Nations Departments of Defense to International, Federal, State, and Local Law Enforcement agencies, all the way to the Superbowl, Grammys, and industry-leading drone, robot, and unmanned systems manufacturers.

Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of "Keeping Our Heroes Connected"?

Silvus' rapid growth is fueled by a focus on research and innovation and a team of the most passionate, skilled, and creative thinking individuals. If you are looking for a challenging experience, you owe it to yourself to learn how Silvus can be the next chapter of your career.

The opportunity

Silvus is seeking a Support Logistics Associate who will report to the Director of Applications Engineering. The successful individual in this role will be responsible for shipping, receiving, and maintaining loan inventory, as well as handling RMAs and other sales-related activities. Additionally, this role will involve occasional assistance with testing events, including equipment preparation, transportation, as well as setup and teardown support.

This position is fully onsite, Monday through Friday, at Silvus Technologies' HQ in the heart of vibrant West Los Angeles.

The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.

Role and responsibilities

• Manage the cleaning, configuration, preparation, and shipping of Loan radios and accessories.
• Receive, unpack, and process internal RMAs (Return Merchandise Authorizations).
• Assist with RMA shipments as needed, with primary responsibility held by the Shipping team; assist in packing and shipping outbound customer orders during periods of high demand with manager's approval.
• Oversee all aspects of outbound domestic and international shipments, including inspection, packing, and paperwork preparation.
• Maintain and manage Loan Inventory facilities and associated items.
• Conduct routine, monthly inventory audits, ensuring physical equipment counts match inventory software counts and loan inventory is neatly organized.
• Unpack and inspect incoming packages, ensuring all items are properly accounted for, in good, working order, cleaned, and stored in an organized manner.
• Manage inventory of packaging materials.
• Handle the packaging of products for shipment, as well as the coordination of transportation and carrier services.
• Ensure on-time delivery schedules and communicate tracking information for all shipments.
• Occasionally support the SE team in local and remote testing excursions, including equipment preparation, transportation, test site setup/teardown, and testing participation.
• Perform other related duties as required.

Required qualifications

• Minimum High School Diploma or GED.
• Minimum 1 year of experience in a manufacturing environment and/or shipping and receiving.
• Effective communication skills, both verbal and written.
• Internet skills, including use of email, group messaging, and digital data collection.
• Valid Driver's License.
• Willingness to travel occasionally.
• NOTE - Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts.
• All employment is contingent upon the successful clearance of a background check and drug test.

Preferred knowledge, skills and abilities

• Experience with FedEx, UPS, and DHL systems and software.
• Experience shipping commercial goods to international destinations.
• Detail oriented and self-motivated.
• Demonstrate a strong focus on maintaining cleanliness in all work areas.

Working conditions & physical requirements

• Office environment.
• While performing the duties of this job, the employee is required to do the following:
• Lift equipment up to 50 lbs.
• Perform bending and reaching movements to place items on lower and higher shelves.
• Kneeling or squatting to access lower shelves.

CA Pay Range: $21 - $25 / hourly

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.