Technology Support Associate

• Location: Los Angeles, CA
• Type: Temporary
• Job #49098
• Salary: $40.00

Job Overview - Technology Support Associate

Compensation: $40 - $60/hour

Location: Los Angeles, CA

Schedule: Monday to Friday (Fully Onsite)


Atlantic Group is hiring a Technology Support Associate in Los Angeles, CA for our client, supporting end-user technology services, hardware and software support, meeting technology, and IT operations within a fast-paced investment management environment. This role will provide hands-on technical support across desktop systems, meeting platforms, imaging and deployment processes, and user support initiatives while partnering closely with internal technology teams and business users. The ideal candidate is service-oriented, technically strong, and experienced supporting enterprise IT environments.


Responsibilities as the Technology Support Associate:

• Technical Support: Provide technical support for hardware, software, devices, and enterprise technology systems.
• Technology Deployment: Configure, deploy, maintain, and troubleshoot technology equipment and user systems.
• Meeting & User Support: Support conference room technology, virtual meetings, and day-to-day user support requests.
• Service Desk Support: Track, prioritize, and resolve IT support requests while ensuring timely issue resolution.
• Troubleshooting: Diagnose technical issues, implement solutions, and escalate complex matters when necessary.
• Documentation & Operations: Maintain documentation and assist with technology projects and operational initiatives.

Qualifications for the Technology Support Associate:

• Education: Bachelor's degree is required.
• Experience: 5+ years of IT support, desktop support, help desk, or end-user technology support experience is required.
• Industry Knowledge: Experience supporting enterprise technology environments, including hardware deployment, Office 365, imaging tools, and AV systems is required.
• Technical Skills: Experience with Microsoft Office, device management tools, operating systems, virtual meeting platforms, and troubleshooting utilities is preferred.
• Skills & Attributes: Strong communication skills, professionalism, attention to detail, organizational abilities, troubleshooting skills, and the ability to work effectively in a fast-paced team environment are required.

Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.

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