Associate Manager, New Verticals - Convenience Strategy & Operations
DoorDash
About The Team This role reports into our New Verticals team, launched in 2020 to delight customers and empower local economies outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. About The Role Scale and lead the strategic vision for Convenience Operations, one of DoorDash’s largest and most dynamic verticals. In this role, you will join a high‑performing team dedicated to driving continuous improvement across our daily ecosystem. Your mission is to architect operational strategies that ensure every customer receives their order with perfect accuracy and unmatched speed, redefining the standard for modern convenience. Key Responsibilities Architect the fulfillment strategy of our convenience network by overseeing and streamlining in‑store fulfillment, scaling macro‑level solutions that maximize efficiency and ease for our Dashers across DoorDash's Convenience portfolio Drive enterprise inventory precision by spearheading cross‑functional, high‑impact initiatives to ensure real‑time data syncs flawlessly between platform inventory and actual in‑store availability at scale Own the operational roadmap by setting the long‑term vision and establishing key metrics to firmly position DoorDash as the premier, highest‑quality destination for convenience shopping This role sits at the intersection of strategy, operations, and product. The best operators today are rapidly generating new ideas, taking ownership over metrics and moving them in the right direction, putting together product visions, and synthesizing complex analyses—all while leveraging AI to uplevel how we operate. We expect this person to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks. This is an individual contributor position and you will report to a Senior Manager on the team. We operate in a hybrid model and spend a few days a month in person together. You’re Excited About This Opportunity Because You Will… Strategize. From first principles, you’ll develop the optimal strategy for best serving all sides of the marketplace—dashers, merchants and consumers. Operate. Own tracking dashboards and manage week‑over‑week metrics to drive high‑quality operations. Build with AI. You'll use AI tools to automate manual processes, build new prototypes and develop product visions. You'll be expected to push the boundaries of what’s possible with AI in your day‑to‑day work, and share what you learn with the team. Experiment. You’ll transform strategies into operational experiments, product features and net‑new tooling that create measurable outcomes. Analyze. Build models using Excel and SQL to evaluate the economic, operational and strategic costs and benefits of various programs and experiments—and increasingly use AI to accelerate and deepen that analysis. Lead, collaborate and influence. You’ll partner with and influence cross‑functional teams—including growth, quality, finance, product and engineering—to launch initiatives to the finish line. We’re Excited About You Because… You have 4‑6+ years of experience. You’ve succeeded in similar cultures that are highly analytical and cross‑functional (whether in tech, operations, strategy, consulting, banking, or a related field). You are an owner. You're always looking for opportunities to better your work product and own the outcome—both the good and the bad. You're entrepreneurial. You have a bias for action and are able to build things from the ground up. You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in Excel. You solve problems from first principles. You have a talent for synthesizing complex problems, can translate high‑level goals into actionable plans, and enjoy implementing a process. You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long‑term and inspiring a team. You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in an ambiguous, startup environment. You’re energized by AI tools—and you actively experiment with them. You don’t wait to be told how to use a new tool; you’ve already tried it. You bring a builder’s mindset to AI: using it to automate the repetitive, accelerate the analytical, and unlock work that would otherwise require a larger team. You’re comfortable with a role whose scope will continue to shift as AI becomes more capable, and you see that as an opportunity rather than a threat. You have a completed Bachelor’s Degree. MBA is a plus! Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g., Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others. Paid Time Off Details For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). Salary Range (United States)
$105,400—$155,000 USD
Statement of Non‑Discrimination In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce—people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. #J-18808-Ljbffr DoorDash$105.4k - $155k
About the TeamThe New Verticals team is building the future of... ...then built world-class operations to delight our customers... ...with access to Grocery, Convenience, Alcohol, and Retail delivery... ...Bets, we're hiring an Associate Manager on our Strategy & Operations team to...OperationsHourly payWork at officeLocal areaRemote workFlexible hours$105.4k - $155k
...role reports into our New Verticals team, which was... ...ve launched Grocery, Convenience, Alcohol, Retail, and... ...still see significant operational errors that occur... ...looking to hire two Associate Managers to help us improve consumer... .... Shaping strategy & execution of which...OperationsHourly payWork at officeLocal areaFlexible hoursShift work$105.4k - $155k
About the Team New Verticals is building DoorDash's business beyond restaurants... ...into categories like grocery, convenience, alcohol, and retail. Our Strategy & Operations team turns high‑level goals... ...You will report into the Senior Manager, Enterprise New Verticals on our...OperationsLocal area- Associate Manager, New Verticals Strategy & Operations - Merchant Finance About the Team New Verticals is building DoorDash’s business beyond restaurants into categories like grocery, convenience, alcohol, and retail. Our Strategy & Operations team turns high‑level goals...OperationsHourly payWork at officeLocal areaFlexible hours
$108.8k - $160k
...those businesses. The New Vertical Consumer Integrated... ...to alcohol, convenience, and retail. We lead... ...cross-channel media strategies, and close partnership... ...About the RoleAs an Associate Manager, Consumer Integrated... ...Product, Strategy & Operations, Finance, and Analytics...OperationsHourly payTemporary workWork at officeLocal areaRemote workFlexible hours$105.4k - $155k
About the Team New Verticals launched in 2020 to take the DoorDash... ...spans 100,000+ grocery, convenience, alcohol, retail, and... ...Verticals, the Consumer Strategy & Operations team focuses on building... ...invest. About the Role As an Associate Manager, you'll be the core owner...OperationsHourly payWork at officeLocal areaRemote workFlexible hoursShift work$108.8k - $160k
...those businesses. The New Vertical Consumer Integrated... ...to alcohol, convenience, and retail. We lead... ...cross-channel media strategies, and close partnership... ...About the Role As an Associate Manager, Consumer Integrated... ...Product, Strategy & Operations, Finance, and Analytics...OperationsHourly payTemporary workWork at officeLocal areaRemote workFlexible hours- About the Team Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first... ...About the Role We are looking to hire Associate Managers within the broader DashMart...OperationsHourly payWork at officeLocal areaFlexible hours
- ...role reports into our New Verticals team, which was... ...ve launched Grocery, Convenience, Alcohol, Retail, and... ...still see significant operational errors that occur... ...looking to hire two Associate Managers to help us improve consumer... .... Shaping strategy & execution of which...OperationsHourly payWork at officeLocal areaRemote workFlexible hoursShift work
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About the Team The New Verticals team is building the future... ...built world‑class operations to delight our... ...with access to Grocery, Convenience, Alcohol, and Retail... ...Director on our Retail Strategy & Operations team, you... ...shopping experience, and co‑manage the P&L with our GM...OperationsHourly payTemporary workWork at officeLocal areaRemote workFlexible hours$87k - $128k
About the Team The New Verticals team is building... ...built world‑class operations to delight our customers... ...to Grocery, Convenience, Alcohol, and Retail... ...hire a few Senior Associates onto our Grocery Strategy & Operations team.... ..., launch and manage growth and quality...OperationsHourly payLocal areaFlexible hours$170k - $250k
About the Team New Verticals is building and scaling new... ...delivery. Our Central Operations is responsible for... ...across our Grocery, Convenience, Alcohol and Retail businesses... ...execution — defining strategy, building roadmaps,... ...role will directly manage a team and report...OperationsHourly payWork at officeRemote workFlexible hours- About the Team New Verticals is building DoorDash's business... ...including grocery, convenience, alcohol, and retail. Our Strategy & Operations team turns high-level... ...reach customers, tools to manage and grow their... ...in NYC or Remote Jobs Associated With Office in NYC Only...OperationsHourly payWork at officeLocal areaRemote workFlexible hours
$105k - $135k
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Doordashusa is seeking experienced Senior Associates for its Grocery Strategy & Operations team. In this role, you will strategize market initiatives, lead cross... ...AI integration and offers a hybrid model based in New York, San Francisco, or Seattle. Ideal candidates have...Operations- Fairygodboss is looking for a strategic Operations Manager to manage billing and payment processes for U.S. Enterprise New Verticals merchants. This role requires 5-10 years of relevant experience and the ability to work with financial concepts. The ideal candidate will...Operations
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Office: New York, NY Department: Advertising and... ...’s why our business strategy centers on making... ...Advertising is hiring an Associate Programmatic Sales... ...partnership with The Times's vertical sales teams. This is... ...work with Account Management, Ad Operations, and Direct Sales....OperationsHourly payTemporary workWork at officeLocal areaFlexible hours3 days per week$105.4k - $155k
About the Team The Strategy & Operations team is looking for an Associate Manager to reduce the cost of fraud, accelerate growth, and build solutions to protect our... ...to define and implement DoorDash’s strategy in new areas and be responsible for delivering direct business...OperationsHourly payWork at officeLocal areaRemote workFlexible hours- Associate Pricing Strategy and Operations Manager Overview We are the world’s largest professional network, built to help members of all backgrounds and experiences... ...sales, marketing, and finance organizations to craft new strategies and commercial offers, steer them through...Operations3 days per week
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