Parts Consultant

Job Description

Job Description

Parts Consultant
Outdoor Equipment Co. (OECo)
Location: Ray, Michigan (Metro Detroit Area)
Full Time | Set Shift (40 Hrs) | Seasonal Saturdays as Needed

Outdoor Equipment Co. is seeking a Full-Time Parts Consultant to support our Ray location. This position plays a key role in assisting customers and our service team by identifying, ordering, and organizing parts that keep equipment in the field and working.

This is a great opportunity for someone who enjoys hands-on work, problem-solving, and customer interaction - whether you have industry experience or a mechanical background looking for a consistent full-time schedule.

• Assist walk-in and phone customers with parts lookup and ordering

• Use manufacturer diagrams and systems to identify correct parts

• Support the Service Department by sourcing parts for repair orders

• Receive, stock, and organize inventory shipments

• Track backorders and communicate updates

• Help maintain accurate inventory and participate in cycle counts

• Keep the parts area clean, organized, and efficient

• Build relationships with commercial and residential customers

• Strong customer service attitude and willingness to learn

• Mechanical aptitude or familiarity with equipment, automotive, or tools preferred

• Organized, detail-oriented, and dependable

• Comfortable using computers and lookup systems

• Ability to multitask during busy spring/summer seasons

• Team-oriented mindset - works well with sales and service staff

• Ability to lift 40+ lbs and remain active throughout shift

• Full-time hours (40 hours per week)

• Flexible weekday scheduling (we will work around the right candidate)

• Additional hours available during peak season (spring/summer)

• Occasional Saturday rotation based on business needs

• Competitive hourly pay (based on experience)

• Flexible schedule within a full-time structure

• Employee purchase program

• Training provided - we will teach the systems and product lines

• Opportunity for advancement within the company

We support the contractors, municipalities, and homeowners who depend on their equipment every day. Our team takes pride in being knowledgeable, responsive, and easy to work with - and this role is a big part of that mission.