Assistant Account Manager

Job Description

Job Description

Description:

Assistant Account Manager

Department: Account Management
Reports To: Project Coordinator & Administrative Manager

About MWI Direct

MWI Direct is a full-service direct mail company focused on helping businesses connect with customers through targeted, high-impact campaigns. Our expertise spans data management, creative, print production, and postal optimization, delivering end-to-end solutions that drive measurable results. We are committed to a client-first approach and a culture built on expertise, collaboration, and results.

Position Overview

We are seeking a highly organized and detail-oriented Assistant Account Manager to join our team with strong growth potential. This is an excellent opportunity for an early-career professional who enjoys supporting client relationships, managing details, and helping projects move forward efficiently.

The ideal candidate thrives in a fast-paced environment, communicates clearly, and takes pride in accuracy and follow-through. If you bring strong energy, a positive attitude, and a willingness to learn, we are happy to provide training in the technical aspects of the role.

Job Summary

The Assistant Account Manager supports the Account Management team by coordinating client-related activities, managing project details, preparing documentation, and tracking deadlines to ensure accurate and timely delivery. This role requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple priorities in a deadline-driven environment.

Essential Duties and Responsibilities

• Support Account Managers with day-to-day client and project needs
• Assist with project coordination, timelines, and deliverables
• Prepare reports, documentation, and client communications
• Maintain organized records and ensure data accuracy
• Collaborate with internal teams to keep projects on schedule
• Provide administrative and operational support as needed

Required Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong organizational and multitasking skills
• Exceptional attention to detail
• Self-motivated with the ability to work independently
• Ability to perform well in deadline-driven environments
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook

Supervisory Responsibilities

• This position has no supervisory responsibilities.

Education and Experience

• Associate’s degree in Business Administration, Marketing, Communications, Account Management, or related field preferred, or
• Bachelor’s degree in Business Administration, Marketing, Management, Communications, or related field preferred
• Candidates nearing completion of a degree will be considered
• Minimum of two (2) years of administrative support, customer service, or account coordination experience
• Experience working in a fast-paced business environment

Physical Demands

While performing the duties of this job, the employee will have prolonged periods of sitting at a desk and working on a computer. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.

Work Environment

This position operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and filing systems.

Position Type and Expected Hours of Work

This is a full-time, in-office position. Some flexibility in hours may be available; however, the employee must be present during core business hours of 8:00 a.m. to 5:00 p.m.