Technical Program Manager

Role: Slalom Flex (Project Based) – Technical Program Manager Location: Open to Remote (supporting MST working hours) Who You’ll Work With At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what’s possible, give shape to the future—and get there. We are seeking an experienced Senior Consultant – Technical Program Manager to lead a complex technical workstream within a large-scale enterprise transformation focused on the implementation of a new billing platform. This role will serve as the primary leader responsible for orchestrating delivery across multiple product vendors, systems integrator (SI) partners, client stakeholders, and technical teams while ensuring alignment to business objectives, timelines, budgets, and quality expectations. The ideal candidate brings a combination of strong program management expertise, technical aptitude, financial acumen, and exceptional stakeholder management skills. Success in this role requires the ability to navigate ambiguity, influence executive leaders, manage competing priorities, and drive outcomes across a highly matrixed environment. What You’ll Do Lead a strategic technical workstream supporting the implementation of a new enterprise billing platform. Develop and manage integrated program plans, delivery roadmaps, milestones, dependencies, risks, and issue resolution processes. Drive execution across multiple workstreams while maintaining alignment with overall program objectives. Establish governance structures, status reporting, and executive-level communications. Ensure successful delivery through effective management of scope, schedule, budget, quality, and outcomes. Coordinate efforts across multiple software vendors, implementation partners, and systems integrators. Manage cross-functional dependencies and facilitate decision-making across diverse stakeholder groups. Drive accountability with third-party partners and ensure delivery commitments are achieved. Evaluate tradeoffs and recommendations across technology, business, and program priorities. Stakeholder & Executive Engagement Build trusted relationships with executives, business leaders, product teams, and technology stakeholders. Provide concise, actionable updates to senior leadership and steering committees. Navigate complex organizational dynamics through strong emotional intelligence and executive presence. Facilitate alignment across business, finance, operations, and technology teams. Financial & Technical Management Manage program financials, including forecasting, budget tracking, vendor spend, and value realization. Partner with business and technical teams to evaluate solution impacts, dependencies, and implementation risks. Translate complex technical concepts into business-friendly discussions and executive-level communications. Support strategic decision-making through data-driven analysis and financial insights. What You’ll Bring Required Qualifications 10+ years of program and project management experience leading large-scale technology initiatives. Demonstrated success managing complex enterprise transformations with multiple stakeholders, vendors, and implementation partners. Strong technical aptitude with the ability to understand system architecture, integrations, data flows, platform implementations, and technology delivery lifecycles. Strong financial management experience, including program budgeting, forecasting, vendor management, and financial reporting. Exceptional communication, facilitation, negotiation, and stakeholder management skills. Proven experience presenting to and influencing executive leadership. High degree of emotional intelligence, executive presence, and organizational awareness. Experience leading programs in Agile, Waterfall, or hybrid delivery environments. Advanced experience of AI applications. Preferred Qualifications Experience supporting billing, revenue management, financial systems, or customer operations transformations. Experience working within contact center, customer experience, or customer operations environments. Experience leading enterprise platform implementations involving multiple vendors and systems integrators. PMP, PgMP, SAFe, Scrum, or comparable program management certification. About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this position, the hourly pay range is $85 to $95/HR depending on experience. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The hourly pay range is subject to change and may be modified at any time. EEO and Accommodations Slalom is an equal-opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis through August 28, 2026 If you're using NVDA, press NVDA key + space to enable focus mode to read the slider properly. #J-18808-Ljbffr