Technical Support Specialist HN (Remote)
Simera
Technical Support Specialist
As a Technical Support Specialist, you'll be the frontline responder for customer technical inquiries, providing comprehensive assistance and solutions. Whether you're addressing basic issues at Tier 1 or tackling complex problems at Tier 2, your dedication to customer satisfaction and technical expertise will ensure a seamless support experience.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat, resolving issues promptly.
- Diagnose and troubleshoot technical problems related to hardware, software, and networking.
- Document all interactions and resolutions accurately in the ticketing system.
- Escalate complex problems to relevant technical teams when needed.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or related field (preferred).
- Technical support experience, with strong customer service skills.
- Proficiency in troubleshooting various technical issues.
- Excellent communication skills.
- English proficiency at C1/C2 level.
- Flexible to work onsite, hybrid, or remotely
- By applying, you agree that we may create a profile for you on Simera to continue your application.
Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the Technical Support Specialist HN (Remote) in San Francisco, CA vacancy
- A tech support company in California seeks a Technical Support Representative for a home-based position. Responsibilities include managing customer inquiries about the Optos Panoramic200 and troubleshooting network-related issues. Ideal candidates should possess at least...Remote workWork from homeShift work
Military, Veterans and Diverse Job Seekers
Nacogdoches, TX3 days ago - ...Technical Support Specialist Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help... ...GETTING STARTED. Location: Colombia Workplace Type: Remote This role is employed through RemoFirst, Porch Group's...Remote workWork at officeWork from home
Porch.com, Inc.
United States10 days ago $20 per hour
...Technical Support Specialist At Vispero you will be part of a global team enhancing solutions that make a difference in people's lives. Vispero... ...browsers, PC and laptop configuration, registry settings, Remote Desktop, and VPN environments Strong analytical,...Remote workHourly payWork at officeWork from homeVispero
Clearwater Beach, FL1 day ago- ...payment solutions provider in the United States is seeking a Technical Support Specialist. In this role, you will serve as the main technical... ...proficiency, and are capable of independent task management in a remote setting. This unique opportunity offers the chance to...Remote work
SensePass Ltd.
New York, NY4 days ago - ...solutions provider in the United States is looking for a Technical Customer Service Representative. In this remote role, you'll provide expert guidance to customers... .... Your role will encompass troubleshooting and supporting product installation while managing diverse...Remote work
RAB Lighting
New York, NY4 days ago $15 - $18 per hour
...Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy... ...dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of...Remote workHourly payWork from homeFlexible hoursNoGigiddy
United States6 days ago- ...Tier 2 Technical Support Specialist At Orca AI, we're on a mission to shape the future of the shipping industry through cutting-edge autonomous... .... Support installation and commissioning activities (remote and possibly occasional on-site in Singapore) in coordination...Remote workWork from homeWorldwideFlexible hours
Orca AI
United States4 days ago - ...A leading service provider in the arts is seeking a Remote Technical Support Specialist to assist clients with technical challenges. This role involves providing effective support through various communication channels, troubleshooting technical issues, and documenting...Remote work
Performing Arts Consultants
Houston, TX1 day ago - ...Technical Support Specialist - Freelance, Remote Department: Specialized Roles Employment Type: Full Time Location: Global+ Reporting To: Client via Magic Compensation: $2.50 - $5.00 / hour Description About the Opportunity Our client is...Remote workHourly payFull timeTemporary workFreelanceWork from homeWorldwideNight shiftWeekend work
Magic Inc
United States1 day ago - ...A leading support solutions provider is seeking a Technical Support Specialist in Vancouver, WA. This role involves providing advanced technical assistance to technicians... ...experience. The position is on-site with no remote work options available. Expect to assist with...Remote work
Retail Imaging
Vancouver, WA2 days ago - ...VoIP Customer Service & Technical Support Specialist We are looking for a knowledgeable and customer-focused VoIP Customer Service & Technical Support Specialist to support clients using VoIP systems. The ideal candidate has hands-on experience with FusionPBX, VitalPBX...Remote work
Remote VA
United States3 days ago - ...A forward-thinking remote company is seeking a Remote Technical Support Specialist to ensure seamless operation of technologies. Responsibilities include troubleshooting user issues with Office 365, providing excellent customer support, and maintaining collaboration tools...Remote workContract workWork at office
E-Typist Inc
Stow, OH1 day ago - ...A leading industrial analytics firm is seeking a Technical Support Representative to assist partners and customers. The ideal candidate will... ...systems and have a strong customer service background. This is a remote-first position covering U.S. West Coast hours. #J-18808-...Remote work
SmartSights group
New York, NY4 days ago - ...A leading outdoor products company is seeking a Customer Service Representative to provide exceptional remote support. You will leverage your technical skills to address customer inquiries and ensure satisfaction. This entry-level role requires shift flexibility and proficiency...Remote workFull timeShift work
Tactacam
New York, NY4 days ago - ...The Technical Support Specialist will interact with website events and customer issues in an intuitive, problem-solving manner. You will be responsible for monitoring the availability of 24/7 applications and responding to alerts by either resolving issues or escalating...Remote workLong term contractPermanent employmentFull timeWork from homeShift workNight shift
Adept Consulting Services
United States2 days ago - at DVSport | Las Vegas / Remote Ever wonder what officials watch so they can efficiently confirm or overturn a play, what players... ...company Your Role on this team: The Replay Technical Support Specialist is responsible for supporting, integrating and maintaining...Remote workFull timeWork from homeRelocationWeekend workAfternoon shift
DVSport
Las Vegas, NV1 day ago - ...Slovak Technical Support Specialist Are you a fluent Slovak speaker? Are you ready to join one of the biggest multinational technology companies? We are looking for Slovak Technical Support Specialists to work for the world's largest multinational technology company...Remote work
speakit
United States3 days ago $15 - $18 per hour
NoGigiddy in Dallas, TX is hiring for a Remote Technical Support Specialist, an entry-level position requiring no degree or prior experience. You will assist users with technical issues and help navigate the platform effectively. This role offers competitive hourly pay...Remote jobHourly payWork from homeFlexible hours- ...update knowledge articles and refine support workflows based on what you're seeing... ...what's next. Role Summary As Lead Technical Support Specialist, you will direct day-to-day support... ...applications, connectivity, remote access, email, and printing; partnering...Remote work
Reliant Holdings Ltd
Pampa, TX4 days ago - ...About the job Technical Support Specialist Were looking for a Remote Technical Support Specialist to be the friendly and knowledgeable voice that helps our clients and team navigate technical challenges. What You'll Do: Provide timely and effective technical...Remote work
Performing Arts Consultants
Houston, TX3 days ago - ...Technical Support Specialist LearnWise.ai is modernizing higher education with AI-powered virtual assistants, instructor efficiency tools, and... ...process. Compensation & benefits: Competitive base salary. Remote-first setup within EU with flexibility and autonomy....Remote work
Learnwise AI
United States4 days ago - ...thinking and dynamic organizations. We are seeking a Technical Support Specialist to provide assistance for a cutting-edge telemedicine... ...team. Must have a good internet connection suitable for remote work. Ideal Candidate: At least one year of...Remote work
Growmore Inc
United States4 days ago $50k - $60k
...Diesel Technical Support Specialist I Columbia, South Carolina, United States Diesel Laptops $ 50,000.00 - 60,000.00 (US Dollar) About the... ...There is a potential opportunity for this role to be remote with the right qualifications. Key Responsibilities...Remote workPermanent employmentVeteran Workforce Solutions
United States3 days ago- ...Technical Support Specialist I Brecksville, Ohio, United States About the Job Summary This position requires a technically trained... ...diagnostics. Performs and directs high-level on-line and remote diagnostics (possibly with the assistance of an...Remote workContract work
5 Star Global Recruitment Partners
Brecksville, OH3 days ago - ...Bask Health Technical Support Specialist Bask Health is a fast-growing SaaS company on a mission to power the next generation of telehealth businesses. We help healthcare entrepreneurs launch, manage, and scale their virtual care services through modern infrastructure...Remote work
Bask Health
United States4 days ago $24 - $30 per hour
...bring: As a member of the Managed Operations Center, the Technical Support Specialist (Level 1) will provide technical support to managed services... ...as assigned. Note: This position is eligible for full remote status for individuals who will work from a home office in...Remote workHourly payWork experience placementLocal areaWork from homeHome officeFlexible hoursShift workManaged Solution
United States3 days ago- ...Senior Technical Support Specialist DataVisor is the world's leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor...Remote work
DataVisor
United States3 days ago - ...Technical Support Specialist - Spanish Pakistan - Remote Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their...Remote workShift work
Motive
United States3 days ago - ...ALPR Technical Engineer As an ALPR Technical Engineer, this position... ..., installing, repairing and supporting customers on software and... ...problem is established, the specialist can begin sorting through... ...Responsibilities: With remote access to customer systems,...Remote workWork experience placement
Ageatia Global Solutions
Parker, TX2 days ago - ...Job Title: Technical Support Specialist We are looking for a teammate in the Technical Support Specialist position who is a responsible, patient... ...the client through corrective steps; Work with clients remotely with or without remote assistance software; To provide...Remote work
Plustek Inc
Santa Fe Springs, CA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Specialist HN (Remote). Be the first to apply!
Related searches
- remote support technician San Francisco, CA
- personal computer support technician San Francisco, CA
- customer support analyst San Francisco, CA
- systems support technician San Francisco, CA
- help desk administrator San Francisco, CA
- decision support analyst San Francisco, CA
- technical support assistant San Francisco, CA
- technical analyst San Francisco, CA
- technical assistant San Francisco, CA
- IT support technician San Francisco, CA