Assistant GM

Assistant GM

Kith is hiring for an Assistant GM Position in SoHo, New York City. Base pay starts at $28/hr. #TransparentPay #TransparentSalaries #NYCJobs #SalaryTransparency

Established in 2011, Kith operates on two planes - a multifunctional lifestyle brand for men, women, and kids, as well as a progressive retail establishment. Our seven brick-and-mortar flagship stores were designed in partnership with Snarkitecture, as we push the boundaries to deliver customers a completely unique experience. We offer an array of premium products, ranging from our own in-house label to a curated selection of multi-brand apparel and footwear. In 2015, Kith Treats was conceived from a childhood love for cereal and dreams of one day opening up a cereal bar - now operating in eight locations, Treats has become a staple within Kith. Our brand has also extended to three shop-in-shops at Bergdorf Goodman, Hirshleifers, and at Selfridges. Embarking on our journey overseas we knew it was only right to bring a taste of New York with us; together with Major Food Group, we introduced our first restaurant - Sadelle's at Kith Paris.

Kith was founded by Ronnie Fieg, a prominent figure in the footwear industry, who has over twenty years of hands-on experience. Born and raised in Queens, Fieg has been involved in the footwear industry since becoming a stock boy at New York-based franchise David Z. at age 12. With steadfast perseverance, he methodically rose through the ranks from floor salesman to assistant manager to eventually becoming head buyer. Collaborating with brands that have stood the test of time, Kith aligns itself with brands and ideations from Fieg's childhood that cohesively formalized the roots of his upbringing. Conceptualizing Kith as an extension of himself, Fieg seeks to shift the current landscape of fashion, while operating under a personal philosophy of giving the consumer more than what they pay for.

Job Description

The Assistant General Manager is the right hand to the shop General Manager and directly manages the operational efficiencies of the store staff and customer experience. The Assistant General Manager drives for effective and efficient operational results in all customer facing areas. They facilitate and manage staff training, development, and communicate directly through the shop General Manager.

RESPONSIBILITIES Primary Responsibilities: - Guides processes and completes work based on management direction for functional areas within the store - Ensures the consistency of operational processes and execution - Assists the management team to achieve performance goals and execute standard operating procedures - Supports the store management to ensure work tasks are completed in a timely and efficient manner - Executes initiatives designed to drive customer satisfaction and business efficiencies - Guide work activities during the day, inclusive of before and after normal store operating hours. - Manages store administered responsibilities (Store scheduling, instore human resource, payroll) - Oversight of store maintenance and facilities. (Ensures store mechanical equipment is in good standing, manages vendor reach out on any necessary works, ensure cleaning guidelines are be upheld across the building) - Leads store staff training initiatives and development - Creates developmental plans to create an engaged and evolving work environment Special Projects/Tasks: - Assist with Inventory counts as business needs require - Lead any Store visits in the absences of the General Manager - Assist with delivering Product Knowledge or Brand Education to store team

Qualifications

• 4-5 years of management experience in a customer-facing role
• 3+ years of retail/apparel operations experience
• 2+ years leading a team of Managers and/or Supervisors
• 1+ years in a commission-based environment is a plus

Skills/Abilities: - Thorough communication and comfortable delegating tasks and responsibilities - Ability to efficiently multitask and manage multiple projects at once - Comprehensive computer skills, including but not limited to Microsoft Suite, Google Suite and Point of Sales systems - Ability to perform business math and simple business accounting

WHO YOU ARE Professional Characteristics: - Organized and detail oriented - Comfortable with following up and holding themselves and others accountable - Balanced between Operations and People Management - Career driven Personal Characteristics: - Initiative taking - Natural born leader - Reliable