Billing and Reimbursement Analyst

Advance Your Career in Healthcare Finance with DuPage County Health Department!

The DuPage County Health Department is committed to strengthening the health of our community — and now we're looking for a Billing & Reimbursement Analyst to join our Finance team.

In this role, you'll support the Billing Supervisor by coordinating daily tasks such as cash processing, collections, and general billing. You'll also take on responsibilities for reviewing, coordinating, and providing training on assigned billing functions.

We're seeking candidates with experience working with Medicaid, Medicare, and third-party insurance. Knowledge of coding and billing is highly preferred, as your expertise will help ensure accurate reimbursement and efficient financial operations that support our vital community services.

This position follows a Monday–Friday schedule, 8:00am–4:30pm, with the opportunity for a hybrid work arrangement after initial training.

Competitive Salary: $44,325 - $59,100 (based on experience)

Benefits Galore!

• Comprehensive training program (and we pay you for it!)
• Full DuPage County benefit package, including:
• 12 paid holidays
• 3 weeks of paid leave (Vacation and Personal Days)
• 12 weeks of Paid Parental Leave
• Paid sick time
• Health insurance
• Pension-eligible position for a secure retirement
• Eligibility for Federal Student Loan Forgiveness Program
• Tuition reimbursement and certification reimbursement

If you're ready to take the next step in your career and make a lasting difference in public health, this is the opportunity you've been waiting for!

Responsibilities

As a Billing and Reimbursement Analyst, you will:

• Serve as a lead worker within your assigned functional area of the Billing Division
• Support the Billing Supervisor by addressing questions and handling issues in their absence
• Provide training to other billing unit staff and assist with the completion of assigned tasks, while maintaining professional interactions with internal and external customers
• Review and monitor billing files and charges, taking necessary steps to identify and resolve issues
• Report issues or concerns related to your assigned area
• Adhere to assigned quality and productivity standards
• Analyze external billing changes and requirements to ensure internal compliance
• Complete system and file audits, stay up to date on payer changes affecting billing processes and payment cycles, and compile information to share with your supervisor
• Communicate updates and implement changes to payer files as assigned
• Utilize multiple software systems and resources to research and execute work processes
• Review, recommend, and implement updates to procedures and processes
• Perform billing and collections tasks as needed
• Maintain confidentiality of privileged information and comply with patient privacy laws
• Keep up to date with required training, licensure, and/or certification
• Demonstrate sensitivity and understanding of diverse ethnic groups and cultures
• Participate in emergency response activities as assigned and adhere to department guidelines for attendance and punctuality

Requirements

What we're looking for:

• Bachelor's degree in Accounting, Finance, Information Technology, or a related field
• Three years of experience in healthcare billing, including problem identification and resolution; or an equivalent combination of education and experience
• Experience with Carelogic, ClaimSource, or other clearinghouse systems preferred

Candidates should have extensive knowledge of Medicaid, Medicare, and third-party insurance billing and coding, as well as computerized accounting and reporting systems. They should be well-versed in department policies and procedures, billing software, and applications, and possess a solid understanding of project management techniques. Strong skills in gathering, analyzing, and interpreting information are essential, as are the ability to prepare accurate and detailed documentation, identify problems, and propose practical solutions to improve processes or systems.

Candidates should demonstrate excellent verbal and written communication, the ability to manage multiple tasks simultaneously under strict deadlines, and a proven ability to develop and maintain positive, professional relationships with internal and external stakeholders. Proficiency in operating personal computers, relevant software, and peripheral equipment is required.

Supplemental Information

Equal Opportunity Employer DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.