Manager, 3rd Party Vendor Relationships

DePuy Synthes is recruiting for a Manager, 3rd Party Vendor Relationships, located in Raynham, MA (USA) or West Chester, PA (USA) or Raritan, NJ (USA) or Palm Beach Gardens, FL (USA) or Warsaw, IN (USA) or Colombia. This role is responsible for leading the strategy and day‑to‑day management of third‑party vendor relationships that support HR operations. The Manager will play a critical role in ensuring high‑quality service delivery, compliance with contractual obligations, and alignment with organizational goals. The position is highly visible, partnering across HR, Procurement, Finance, and Compliance to optimize vendor performance and drive continuous improvement across outsourced services. Key Responsibilities Oversee service delivery from third‑party HR vendors, ensuring alignment with organizational standards and policies. Develop, implement, and manage service level agreements (SLAs) across financial, operational, and quality metrics. Monitor vendor performance through data analysis, reporting, and performance metrics to ensure contractual obligations are met. Lead regular business reviews with vendors to assess performance, identify risks, and drive continuous improvement. Partner with cross‑functional stakeholders (HR, Procurement, Finance, Legal, Compliance) to manage vendor relationships and resolve issues. Conduct audits and evaluations of vendor services, including user satisfaction and compliance to policies and standards. Identify opportunities for cost savings, efficiency improvements, and service enhancements using vendor spend and performance data. Support contract lifecycle management, including negotiations, renewals, and changes to scope or services. Ensure adherence to internal policies including Procurement, Finance, Quality Assurance, and Ethics & Compliance requirements. Qualifications Education: Bachelor’s degree required (Human Resources, Business Administration, Supply Chain, or related field). Advanced degree (MBA or related) preferred. Experience and Skills – Required: Minimum of 6‑8 years of relevant experience in vendor management, outsourcing, HR operations, or related field at a manager‑level. Experience managing third‑party vendors, including performance management and contract oversight. Strong understanding of service level agreements (SLAs), KPIs, and vendor governance practices. Demonstrated ability to analyze performance metrics and translate insights into actionable improvements. Proven cross‑functional collaboration and influence skills at multiple levels. Strong problem‑solving, communication, and organizational skills. Knowledge of compliance, risk management, and audit practices related to vendor services. Preferred: Experience supporting HR functions (benefits administration, payroll, talent services) through outsourced vendors. Background in healthcare, medical device, or regulated environments. Familiarity with procurement and contract management processes. Experience working in a global or matrixed organization. Experience leading vendor transformation or optimization initiatives. Proficiency with analytics tools and reporting platforms. Travel: Up to 10–15% (domestic). Certifications (preferred): Certified Professional in Supply Management (CPSM), HR certifications (e.g., SHRM‑CP/SCP), or vendor management certifications. No additional language requirements. Pay and Benefits The anticipated base pay range for this position is $102,000.00 – $204,000.00 USD per annum. Additional benefits include: Vacation – 120 hours per calendar year. Sick time – 40 hours per calendar year (48 hours in Colorado, 56 hours in Washington). Holiday pay, including floating holidays – 13 days per calendar year. Work, Personal and Family Time – up to 40 hours per calendar year. Parental Leave – 480 hours within one year of birth/adoption/foster care of a child. Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year. Caregiver Leave – 80 hours in a 52‑week rolling period. Volunteer Leave – 32 hours per calendar year. Military Spouse Time‑Off – 80 hours per calendar year. Equal Opportunity Employment Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section503 of the Rehabilitation Act. #J-18808-Ljbffr 6090-Johnson & Johnson Services Inc. Legal Entity